Rehab AlQurashi
Jeddah
Summary
passionate and skilled. Progressed successfully through series of challenges and responsibilities with demonstrated ability to resolve conflicts and make decisions, possess a creative and critical angle to uplift work needed to better demonstrate the workplace.
Overview
9
9
years of professional experience
Work history
Human resources specialist
The Space
07.2022 - Current
- Recruitment and Providing mechanisms and plans for recruitment processes, and preparing for personal interviews for applicants
- Carrying out appointments according to the stages of employment, submitting annual reports of resignations and appointments, with an explanation of the reasons behind it
- Measuring job satisfaction working in the establishment of a database.
- Facilitated employee training sessions, resulting in enhanced performance levels.
- Focused on conflict resolution strategies, fostering a harmonious working environment.
Public Relations Specialist
UBT
03.2020 - 06.2022
- Plan and oversee events, conferences, and seminars
- Liaised with marketing team to align promotional activities, strengthening overall brand message.
- Streamlined internal communication processes resulting in improved staff morale and engagement.
Management Communication Specialist
UBT
04.2018 - 03.2020
- Ensure the flow of management departments processes and activities
- Create and apply internal processes and regulations
- Plan, organize, supervise, and organize top management related tasks
- Developed and maintained positive relationships with stakeholders through excellent communication skills.
Admission and Registration Officer
UBT
01.2017 - 03.2018
- Prepared reports for senior management, aiding in strategic decision-making.
- Kept abreast with legal regulations maintaining compliance at all times.
- Registered information accurately and verified supporting documentation to progress applications.
- Resolved discrepancies quickly to limit delays to application processes.
Customer Service Representative
UBT
11.2015 - 12.2016
- Supporting clients professionally by providing them the information and procedure where needed
- Answer customers' inquiries ,Build and submit customers' satisfaction reports.
- Deal with customers' complaints and finding solutions for them and escalate their needs if necessary
- Organize critical tasks
Education
Bachelor's degree - Social Work
Umm Al Qura University
Master of Social Work -
King Abdul Aziz University
Skills
- Creative Thinking
- Teamwork
- Flexibility
- Organization
- Problem Solving
- Employee relations
- Talent acquisition
- Emotional intelligence
- Project Management
- Employment contract management
- Negotiation with employers
Accomplishments
I received a Certificate of Appreciation for being the Employee of the year of 2017-2018
Timeline
Human resources specialist
The Space
07.2022 - Current
Public Relations Specialist
UBT
03.2020 - 06.2022
Management Communication Specialist
UBT
04.2018 - 03.2020
Admission and Registration Officer
UBT
01.2017 - 03.2018
Customer Service Representative
UBT
11.2015 - 12.2016
Bachelor's degree - Social Work
Umm Al Qura University
Master of Social Work -
King Abdul Aziz University
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