Rehab Alsaedi
Jeddah,02
It is never too late to be what you might have been.
George Eliot
Summary
Detail-oriented administrative assistant, with experience in different fields, such as customer service, administration, education and translation . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Administrative Officer
Ministry Of Interior
King Abdulaziz International Airport
2019.10 - 2023.11
- Contributed to successful projects by providing essential administrative support and resource management.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
English Language Trainer
Al-alamiya For Education And Training
Jeddah, Saudi Arabia
2016.09 - 2017.07
- Developed customized lesson plans tailored to individual student needs, resulting in improved overall comprehension and retention.
- Established clear objectives for each lesson while maintaining flexibility based on individual student needs, ensuring optimal learning outcomes for every participant.
- Utilized multimedia tools such as videos, audio recordings, and online resources to supplement traditional teaching methods and enhance the learning experience.
- Collaborated with other educators to share best practices and optimize teaching methodologies for English language learners.
Content Translator
Attar Travel
Jeddah
2016.05 - 2016.06
- Translated documents from Arabic to English.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
Call Center Representative
Aramex
Jeddah
2015.11 - 2015.12
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Accomplishments
- Compiled statistical data daily, such as passengers entry, exit, destination, flights numbers and type of visa.
- Worked in busy seasons, such as Hajj and Omrah, Jeddah season and Red Sea festival.
- Managed data for a large number of citizens returning to the country through evacuation flights during the pandemic.
Education
Bachelor's - English Language And Literature
06.2013
Skills
- Office Management
- Scheduling and calendar management
- Records Management
- Documentation and control
- Team Collaboration
- Problem-solving skills
- Interactive Learning
- Classroom Management
- Data Entry
- Verbal and written communication
- Call Control
Certification
HR Management
Languages
Arabic
Native language
English
Proficient
C2
Spanish
Beginner
A1
Additional Information
Ready to relocate.
Timeline
Administrative Officer - Ministry Of Interior
2019.10 - 2023.11
English Language Trainer - Al-alamiya For Education And Training
2016.09 - 2017.07
Content Translator - Attar Travel
2016.05 - 2016.06
Call Center Representative - Aramex
2015.11 - 2015.12
Umm Alqura University - Bachelor's, English Language And Literature
HR Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Important To Me
Career advancementCompany CultureWork-life balanceHealthcare benefitsPersonal development programsInterests
Culture
Languages
History
hobbies
Writing
Reading
Poetry
Travel
Learning new languages
Overview
5
5
years of professional experience
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