Summary
Overview
Work history
Education
Skills
Timeline
Generic

Reham Al-Shamrani

Jeddah,Saudi Arabia

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

2026
2026
years of professional experience
2021
2021
years of post-secondary education

Work history

Sales representative

Double face
Jeddah, Mecca Region
07.2016 - 01.2017
  • Casher
  • Closing Account
  • Attract customers
  • Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
  • Collaborated with marketing department for effective promotional campaigns.
  • Educated customers about product features and benefits, driving informed purchasing decisions.

Sales Representative

Mini Sou
Jeddah, Mecca Region
10.2021 - 03.2022
  • Selling products to customers and helping them provide products, services and goods that follow their desires
  • Closing Account
  • Casher
  • Collected and processed payments.
  • Educated customers about product features and benefits, driving informed purchasing decisions.

Sales representative

Rituals
Jeddah, Mecca Region
11.2023 - 08.2024
  • Actively contributed to increasing the conversion rate by turning store visitors into paying customers.
  • Focused on upselling and cross-selling strategies to improve ATV (Average Transaction Value) and UBT (Units per Transaction), increasing both invoice value and item count per transaction.
  • Packaged customer items carefully, ensuring merchandise safety.
  • Balanced till at end of day, maintaining accurate records.
  • Greeted each customer warmly, creating a friendly shopping environment.

Volunteer worker

Healthy Volunteering at King Abdullah Complex
Jeddah, Mecca Region
  • Maintained accurate, up-to-date records of volunteer activities.

Call centre agent

Makani Parking
Jeddah, Mecca Region
02.2025 - 01.2026
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw daily operations to achieve high productivity levels.

Event staff worker

Red Sea film festival
Jeddah, Mecca Region
12.2025 - 12.2025
  • Provided assistance in setting up promotional booths at trade shows or fairs.
  • Addressed guest queries promptly, provided excellent customer service.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Remained flexible to cover shifts and work overtime as required.

Education

High school certificate -

Jeddah, Saudi Arabia

Skills

  • Teamwork
  • Leadership
  • Communication Skills
  • Computers Skills

Timeline

Event staff worker

Red Sea film festival
12.2025 - 12.2025

Call centre agent

Makani Parking
02.2025 - 01.2026

Sales representative

Rituals
11.2023 - 08.2024

Sales Representative

Mini Sou
10.2021 - 03.2022

Sales representative

Double face
07.2016 - 01.2017

Volunteer worker

Healthy Volunteering at King Abdullah Complex

High school certificate -

Reham Al-Shamrani