Reham Almajnoni
Mass Communications, And Public Relations
Jeddah
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Senior Passenger Service
swissport international
Jeddah
02.2021 - Current
- Partnered with flight department to meet inflight and station operational obligations.
- Engaged flight attendants by creating and fostering personal relationships with crew members.
- Fostered partnerships and supportive relationships with local airport operations to facilitate corporate initiatives.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
Customer Care Representative
Yousuf Mohammad Naghi
Jeddah
01.2020 - 01.2021
- Logged call information and solutions provided into internal database.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Call Center Agent
Solexplus
Jeddah
10.2019 - 12.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
Education
Bachelor of Arts - Mass Communications, And Public Relations
University of Umm Alqura
Makkah 02.2016 - 05.2019
Skills
Training and Development
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Passenger Service
swissport international
02.2021 - Current
Customer Care Representative
Yousuf Mohammad Naghi
01.2020 - 01.2021
Call Center Agent
Solexplus
10.2019 - 12.2019
Bachelor of Arts - Mass Communications, And Public Relations
University of Umm Alqura
02.2016 - 05.2019
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