Reham Almajnoni
Mass Communications, And Public Relations
Jeddah
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Senior Passenger Service
swissport international
Jeddah
02.2021 - Current
- Partnered with flight department to meet inflight and station operational obligations.
- Engaged flight attendants by creating and fostering personal relationships with crew members.
- Fostered partnerships and supportive relationships with local airport operations to facilitate corporate initiatives.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
Customer Care Representative
Yousuf Mohammad Naghi
Jeddah
01.2020 - 01.2021
- Logged call information and solutions provided into internal database.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Call Center Agent
Solexplus
Jeddah
10.2019 - 12.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
Education
Bachelor of Arts - Mass Communications, And Public Relations
University of Umm Alqura
Makkah 02.2016 - 05.2019
Skills
Training and Development
Data Entry
Planning and Coordination
Dependable and Responsible
MS Office
Excellent Communication
Critical Thinking
Analytical and Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Senior Passenger Service
swissport international
02.2021 - Current
Customer Care Representative
Yousuf Mohammad Naghi
01.2020 - 01.2021
Call Center Agent
Solexplus
10.2019 - 12.2019
Bachelor of Arts - Mass Communications, And Public Relations
University of Umm Alqura
02.2016 - 05.2019