Skillfully managed multi-line phone system, directing calls to appropriate departments and taking messages when needed.
Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
Collaborated with interdisciplinary teams to coordinate seamless care for all patients on the ward unit.
Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
Elevated overall effectiveness of the ward by consistently monitoring and updating patient boards, ensuring all pertinent information was visible to staff members.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Documented latest information in computer system and printed paperwork.
Placed new supply orders, managed inventory and restocked clerical spaces.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.