Summary
Work history
Education
Skills
Languages
Timeline
Generic

Renad Al-dousari

Jubail,Eastern Province

Summary

Easy conversationalist with wealth of area knowledge. Helps guests feel welcome and engaged in tours through stories and activities . Life-long learn continuously looking for new details and opportunities to diversify tours.and also Dedicated Volunteer Coordinator proficient in managing volunteer operations for the Saudi pavilion. Quality-driven professional adept at finding and training successful volunteers. Bringing the best skills and passion for community service.

Work history

Visitors Experience Representative

Saudi Pavilion at Expo Dubai 2020
Dubai, UAE
09.2021 - 01.2022
  • Welcoming the visitors once they entered the Saudi pavilion.
  • Directing the visitors inside the Saudi pavilion.
  • Managing crowds and making sure that the area is not overcrowded.
  • Aiding, and answering questions by the visitors.
  • Ensure the performance of all activities according to the standard protocols of the company.

Volunteer Coordinator

Saudi Pavilion at Expo Dubai 2020
Dubai , UAE
09.2021 - 01.2022
  • Coordinated logistics of scheduling, supplying and transporting volunteers.
  • Met with staff and department managers to maintain currency on volunteer opportunities within each department.
  • Tracked volunteer applications and conducted background checks to facilitate participation in the Saudi Arabia Pavilion volunteering programs.
  • Train the volunteers to communicate with the Pavilion visitors as a Visitor Experience Representative.
  • Manage the volunteers and lead them and distribute them during the event and record the volunteer's check-in and check-out.

Education

Bachelor of Business Administration -

Jubail University College
Jubail, Eastern Province
08/2015 - 02/2022

Nanodegree - Digital Marketing

Saudi Digital Academy
Jubail, Eastern Province
10/2022 - 11/2022

Certificate Achieving Customer Service Excellence -

RISC Institute
Dubai, United Arab Emirates
09/2021 - 09/2021

Skills

  • communication and teamwork skills
  • leadership and management skills
  • Microsoft Office
  • Time management
  • Documentation skills
  • Planning and organizing
  • Flexibility and Adaptability
  • customer service
  • Self-development

Languages

English
Upper intermediate

Timeline

Visitors Experience Representative

Saudi Pavilion at Expo Dubai 2020
09.2021 - 01.2022

Volunteer Coordinator

Saudi Pavilion at Expo Dubai 2020
09.2021 - 01.2022

Bachelor of Business Administration -

Jubail University College
08/2015 - 02/2022

Nanodegree - Digital Marketing

Saudi Digital Academy
10/2022 - 11/2022

Certificate Achieving Customer Service Excellence -

RISC Institute
09/2021 - 09/2021

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Renad Al-dousari