RENIEL JOHN LAMIG
Riyadh,Saudi Arabia
Summary
Dynamic leader with extensive managerial/supervisory experience, skilled in team development, performance management, and operational oversight. Experience and staff coordination, problem solving, and maintaining high service standards. Demonstrates strong attention to detail, leadership skills, and ability to work under pressure.
Overview
8
8
years of professional experience
Work History
Store Supervisor
Pillars Investment Company
Riyadh
07.2024 - Current
- Oversee daily operations management to ensure efficiency and productivity.
- Coordinated front and back-of-house activities to ensure efficient service delivery and maintain high standards.
- Trained and motivated team members in service protocols to enhance overall team performance.
- Supported staff supervision and leadership activities. Assigned duties and assisted in creating staff schedules.
- Pursued strategies to enhance customer satisfaction through attentive service.
- Monitored food quality and presentation standards.
- Monitored stock levels and placed orders when needed. Assisted in forecasting orders.
- Championed compliance with food safety procedures to achieve a 95% grade in food safety compliance.
- Drove initiatives to meet a target of 28% COGS.
- Facilitated efforts to secure 5-star Google reviews on a daily basis.
Assistant Restaurant Manager
Panda Express Restaurant
Quezon City
03.2023 - 12.2023
- Monitored service flow during peak hours and resolved operational bottlenecks to enhance customer experience.
- Supported restaurant manager in optimising daily operations for improved efficiency.
- Collaborated closely with kitchen team to maintain gold standard for all dishes.
- Oversaw cooking procedures, portion control, and menu item consistency. Assisted kitchen staff during peak service times to ensure timely meal preparation.
- Monitored kitchen inventory, including chicken, meat, seafood, sauces, and vegetables.
- Coordinated with suppliers to ensure timely deliveries of fresh ingredients, maintaining kitchen readiness.
- Assisted in increasing sales by 10% through implementation of marketing strategies to attract customers.
- Collaborated with partner companies to organise future events and foster business relationships for growth.
- Monitored food costs and minimised waste to achieve 41% reduction in food and paper expenses.
Section Supervisor
Puregold Price Club / Puregold Luvers
Rizal
11.2021 - 03.2023
- Supervise, train and guide store associates within the section
- Assign daily tasks and manage shift schedules, Trained and guided store associates
- Managed food section operations to ensure efficient workflow and customer satisfaction
- Monitored product availability and coordinated timely replenishment to prevent stockouts
- Ensure proper labeling, pricing, and promotions are visible
- Implement seasonal or promotional setups
- Created and maintained attractive product displays and planogram to enhance customer engagement
- Maintain attractive product displays and planogram
Shift Leader/Store OIC
Alfametro Marketing Inc. / Alfamart
Rizal
02.2021 - 07.2021
- Supervised, trained and guided store associates to improve section operation and service quality
- Led training sessions for store associates
- Assign daily tasks and manage shift schedules
- Ensure proper labeling, pricing, and promotions are visible
- Ensured shelves were fully stocked, organised and visually appealing to enhance customer experience
- Maintained product displays and planogram to attract customers and promote sales
- Implement seasonal or promotional setups
Assistant Restaurant Manager
Montalban Manginsal
Rizal
08.2019 - 01.2021
- Supported restaurant manager in managing daily operations to maintain service standards
- Monitored service flow during peak hours and intervened to resolve operational bottlenecks
- Coordinated activities with kitchen team to ensure timely preparation of dishes
- Work closely with kitchen team to ensure all product that comes out to the kitchen are gold standard
- Monitor the cooking procedure
- Forecast inventory levels accurately to ensure optimal stock availability.
- Achieved consistent performance metrics exceeding 90% in Full Audit throughout tenure with the company.
Production crew
McDonald’s Don Antonio
Quezon City
02.2018 - 03.2019
- Collaborated with team members to meet production targets.
- Maintained clean, safe working environments, reducing potential accident risks.
- Monitored service times and quality standards to uphold compliance.
Education
Bachelor of Science - Business Administration, Marketing Management
NEW ERA UNIVERSITY
Quezon City01-2019
Secondary - Secondary School
KASIGLAHAN VILLAGE NATIONAL HIGH SCHOOL
San Jose, Rizal01-2015
Primary - Primary School
KASIGLAHAN FAITH CHRISTIAN LEARNING SCHOOL
Rodriguez, Rizal01-2011
Skills
- Inventory Management
- Food and Beverage operations
- Point of Sale ( POS) System
- Marketing Management
- Visual merchandising
- Food Safety Compliance
- Staff oversight, Scheduling and task execution
- Excellent Customer satisfaction and resolving issues
- Effective Leadership and people management and team management
- Analytical problem-solving
- Information encoding with excesssive knowledge using Microsoft Office ( Words, Excell Powerpoint)
- Written and verbal communication
- Fluent in english
Languages
English
Advanced
C1
Timeline
Store Supervisor
Pillars Investment Company
07.2024 - Current
Assistant Restaurant Manager
Panda Express Restaurant
03.2023 - 12.2023
Section Supervisor
Puregold Price Club / Puregold Luvers
11.2021 - 03.2023
Shift Leader/Store OIC
Alfametro Marketing Inc. / Alfamart
02.2021 - 07.2021
Assistant Restaurant Manager
Montalban Manginsal
08.2019 - 01.2021
Production crew
McDonald’s Don Antonio
02.2018 - 03.2019
Bachelor of Science - Business Administration, Marketing Management
NEW ERA UNIVERSITY
Secondary - Secondary School
KASIGLAHAN VILLAGE NATIONAL HIGH SCHOOL
Primary - Primary School
KASIGLAHAN FAITH CHRISTIAN LEARNING SCHOOL