Renuka Karki
Khotang
Summary
Aaryans Café & Restaurant-Shift In-ChargeManaged the daily morning shift operations, ensuring smooth workflow, excellent customer service, and compliance with company standards. Supervised front-of-house staff, coordinated with different departments, and maintained a high level of operational efficiency & Additional Experience – Hotel Waiter beverage service in hotel restaurants, lounges, and room service.
Overview
4
4
Languages
2027
2027
years of professional experience
Work history
Shift In-Charge
Aaryans Café & Restaurant
Kathmandu, Nepal
2025.08 - Current
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted guests with special dietary requirements by suggesting suitable meal options.
- Collaborated with kitchen staff for timely serving of meals.
- Increased positive feedback with prompt delivery of orders.
- Set up tables for events, ensuring a smooth-running function.
Housekeeping Supervisor
Al Rai Medical Complex
Dammam
- Led team to uphold high standards while collaborating with management to enhance operational standards and develop a skilled, dedicated workforce.
- Supervised and supported all new personnel to maximise quality of service and performance.
- Briefed housekeepers on daily duties to ensure efficient team operations.
- Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.
- Reported maintenance issues to management to address safety risks promptly.
Receptionist
GSS Certis Security Company
Doha
- Welcomed guests and clients warmly, creating a positive first impression.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Answered and directed incoming calls to relevant staff members using a multi-line telephone system.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Responded promptly to email inquiries, providing clear information to resolve queries.
- Maintained clean, orderly reception area to enhance visitor experience.
- Cleaned the reception area regularly to maintain a professional appearance.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
Education
GCSEs ordinary level -
Shree Bulapanth Secondary School
KhotangSkills
- Quality control
- Operational excellence
- Team leadership
- Staff training
- Customer service
LANGUAGES
Nepali: C1 Advanced
English: B1 Intermediate
Hindi: C1 Advanced
Arabic: A2 Elementary
Timeline
Shift In-Charge
Aaryans Café & Restaurant
2025.08 - Current
Housekeeping Supervisor
Al Rai Medical Complex
Receptionist
GSS Certis Security Company
GCSEs ordinary level -
Shree Bulapanth Secondary School