Resty Devaras
Food & Bevarage
Riyadh,01
Summary
Experienced waitress with exceptional customer service skills,adept at addressing concerns and ensuring satisfaction. Strong communication and multitasking abilities in fast-paced environments. Detail-oriented with a focus on accuracy in order processing and payment handling. Proven team player,collaborating effectively with colleagues. Known for maintaining a positive and energetic attitude.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Waitress
Saber Tamr Company
King Abdullah Riyadh
06.2024 - 04.2025
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
Event Organizer
Playmakesense.sa
Riyadh
03.2023 - 06.2024
- Coordinated schedules and timelines for events.
- Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
- Increased event attendance by strategically marketing and promoting events through various channels.
- Coordinated logistics for large-scale events, including venue selection, catering arrangements, transportation services, and accommodations for guests.
Head Waitress
Soledad Mananquil
General Santos City
08.2012 - 02.2015
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Improved customer satisfaction by providing attentive and friendly service to patrons.
Supervisor - Catering
Mt.Sabrina
Tambler, General Santos City
02.2010 - 01.2012
- Boosted employee morale by fostering a positive work environment that encouraged teamwork and open communication amongst staff members.
- Handled catering scheduling, ordered food and planned events.
- Worked with chefs to plan menus according to client needs and budgets.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
Education
No Degree -
German Lanticse Elem.School
Padada Davao Del Sur 04.2001 -
Bachelor of Science - Hotel And Restaurant Management
Golden State College
General Santos City 04.2001 -
High School Diploma -
Ireneo L Santiago National High School
General Santos City 04.2001 -
Skills
Customer service
Dining area maintenance
Guest relations management
Menu recommendations
Order management
Order taking
Greeting guests
Cash handling
Time management
Active listening
Cleanliness
Accurate money handling
Ordering procedures
Order accuracy
Team collaboration
Timeline
Waitress
Saber Tamr Company
06.2024 - 04.2025
Event Organizer
Playmakesense.sa
03.2023 - 06.2024
Head Waitress
Soledad Mananquil
08.2012 - 02.2015
Supervisor - Catering
Mt.Sabrina
02.2010 - 01.2012
No Degree -
German Lanticse Elem.School
04.2001 -
Bachelor of Science - Hotel And Restaurant Management
Golden State College
04.2001 -
High School Diploma -
Ireneo L Santiago National High School
04.2001 -
Languages
English
Professional Working
Arabic
Limited Working