Mariam Al-Suroor
Riyadh,Saudi Arabia
Summary
Dynamic and detail-oriented professional with experience in Human Resources and Accounting. Proven expertise in recruitment, employee relations, payroll administration, and compliance, complemented by a solid foundation in financial reporting, budgeting, and accounts management. Adept at streamlining HR processes and financial operations to enhance efficiency and drive organizational success. Excellent interpersonal and communication skills, strongly committed to fostering a positive workplace culture and maintaining accurate financial records. Seeking to leverage my dual skill set to contribute to a forward-thinking organization.
Overview
24
24
years of professional experience
2000
2000
years of post-secondary education
Work History
Human Resources & Accountant Manager
Stars of Knowledge International Schools
Riyadh, Saudi Arabia
10.2019 - Current
- Calculated and recorded monthly staff salaries, and proceeded with the payments procedure.
- Completed pre and post-processing checks to ensure salaries were paid accurately and on time.
- Prepared and delivered professional training courses, webinars and individual coaching sessions to employees.
- Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Led recruitment of manufacturing staff members, overseeing selection, training and performance new employees.
- Managed government paperwork and electronic processes for employees (GOSI, Mudad, Ministry of Trading, etc.).
Branch manager
The Saudi Investment Bank
Eastern Province, Saudi Arabia
03.2012 - 07.2014
- Improved branch productivity by implementing efficient work schedules.
- Developed and implemented strategies for increased customer satisfaction.
- Managed daily operations to ensure smooth running of the branch.
- Fostered a positive work environment, improving overall team morale.
- Implemented new training programmes for improved staff performance.
- Resolved customer complaints swiftly, maintaining company's reputation.
Assistant bank manager
Bank AlBilad
Eastern Province, Saudi Arabia
03.2006 - 03.2010
- Ensured efficient banking operations by managing daily transactions.
- Improved customer satisfaction with proactive communication and problem resolution.
- Facilitated team training for enhanced service delivery.
- Increased process efficiency by streamlining administrative procedures.
- Provided outstanding customer service.
- Managed high-value client portfolios, offering strategic investment advice and guidance on stocks trading.
- Collaborated with accounting teams to secure in-house customer financing.
Assistant bank manager
Riyadh Bank
Eastern Province, Saudi Arabia
10.2000 - 02.2006
- Selected investments based on quantitative analysis of stock performance, financial ratios and financial reports.
- Forecasted strong market potential to prepare for investments.
- Offered guidance on setting up investment portfolios, applying for Islamic loans, and general financial planning advice to clients.
- Managed local stock investments, buying, and selling.
- Appointed as Head Teller: Supervise daily teller operations, ensure accurate transaction processing, train and mentor staff, and deliver exceptional customer service, while maintaining compliance with banking regulations.
Education
Bachelor's degree - Economics and Management
King Saud University
Riyadh, Saudi ArabiaSkills
- Financial modelling
- Budget forecasting
- Management accounting competence
- Profit and loss analysis
- Cash flow projection
- VAT returns completion
- Invoice processing efficiency
- Payroll administration expertise
- Microsoft Office software
Languages
Arabic
Native
English
Upper intermediate
Accomplishments
Former Member of the Saudi Economic Association.
Courses
- Comprehensive Banking Qualification Course at Riyadh Bank
- Sales Operations Course at Riyadh Bank
- Advanced Banking Course at Riyadh Bank
- Course on Journey Through Exceeding Customer Expectations at Riyadh Bank
- Introduction to the Legal Aspects of Banking Course at Riyadh Bank
- Fundamentals of Banking Operations According to Sharia Concepts Course at Bank Albilad
- Course on Methods of Detecting Counterfeit Currency at Bank Albilad
- Teamwork and Performance Management Methods Course at Bank Albilad
Timeline
Human Resources & Accountant Manager
Stars of Knowledge International Schools
10.2019 - Current
Branch manager
The Saudi Investment Bank
03.2012 - 07.2014
Assistant bank manager
Bank AlBilad
03.2006 - 03.2010
Assistant bank manager
Riyadh Bank
10.2000 - 02.2006
Bachelor's degree - Economics and Management
King Saud University
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