I believe I am a compassionate Early Childhood Educator with a passion for teaching and supporting young children in setting foundations for life-long success. I feel that I quickly develop rapport with children, families and colleagues through a friendly approach, patient demeanour and excellent communication skills. I am organised and reliable, with an exceptional work ethic and dedication to completing projects and tasks, being able to work both independently and in collaborative team settings.
This year I have shared the role of Assistant Director of our centre, and more recently have stepped into the role of Acting Director. I feel that I have displayed patience, understanding, quality leadership and problem solving skills, ensuring that all members of our team feel supported in their roles.
I am passionate about our industry and am eager and motivated to continue learning more. I am currently studying Advanced Diploma in Community Sector Management, which has helped immensely with taking on the Acting Director Role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Director/Acting Director
Diagonal Road Community Children's Centre
01.2024 - Current
Assisted in creating and managing the budget to ensure adequate resources required to operate the centre.
Mentored new educators through observation, feedback, and professional development opportunities.
Evaluated educator performance through observations and provided constructive feedback for improvement.
Fostered a positive culture by promoting open communication among staff members and celebrating successes together as a team.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Implemented effective conflict resolution strategies for resolving issues among staff members.
Planned and conducted staff meetings and management committee meetings.
Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality staff.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Oversaw purchasing and organization of consumables, stationary, and supplies.
Maintained positive relationships with families by supporting them, resolving any concerns, and addressing problems head-on, implementing successful corrective actions.
Maintained professional demeanour by staying calm when addressing unhappy families.
Responded to emails in a timely manner.
Conducted "walk-throughs" with new families, coordinating visits and start dates for their children.
Ensuring all documentation for new children is completed prior to commencing care.
Monitored allergies, medications, and medical conditions of children in our care, ensuring that all documentation is current.
Created functional rosters, while also monitoring shift changes to uphold required educator/child ratios.
Monitored shift changes to uphold required educator/child ratios.
Ensured the centre meets all registration requirements with governing bodies.
Keeping up-to-date with changing laws and regulations.
Processed fortnightly pays.
Assisted with development, implementation, and distribution of new policies and procedures.
Contributed to the centre's bi-monthly newsletter.
Early Childhood Educator
Diagonal Road Community Children's Centre
04.2022 - 12.2023
Maintained and fostered positive and constructive interactions with staff, families and children.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Communicated with parents and other staff about student progress.
Maintained up to date records of role, meals, nappy changes/bathroom usage throughout the day.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Supervised students on placement to provide objective feedback.
Established positive relationships with children and their families.
Helped new children settle into our room by giving one-on-one support, as well as discussing the child's needs and routines with their families.
Organized and supervised large and small group activities.
Implemented developmentally and culturally appropriate activities for children, creating positive and safe classroom environments and experiences.
Applied play-based strategies to provide diverse approaches to learning.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Promoted sensory development by providing access to different textures.
Communicated with parents and other staff about children's progress.
Used classroom observations to create written assessments of children's development and overall summary of their term, referencing EYLF outcomes, NQS and various theorists
Instructed children on interpersonal skills and basic emotional communication.
Used knowledge of Laws and Regulations, as well as the centre's policies and procedures, to carry out daily tasks and interactions with staff, children and families.
Monitored our room to ensure a safe and secure environment.
Network Manager
NC Real Estate
01.2021 - 04.2022
Identified departmental needs and made suggestions regarding technical direction.
Maintained prescribed network software configurations to support consistent and reliable infrastructure performance levels.
Monitored networks and network devices to resolve technical problems quickly.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Maintained communication with clients during their sale/purchase of their new home
Maintained communication with builders during the build process.
Created templates and issued legal documents via Docusign to all interested parties.
Arranged deposit payments and receipts
Booked colour selection appointments
Imported all required documents into the network portal and created access to all interested parties.
Business Manager
South Australian Medical Specialists
11.2016 - 01.2021
Oversaw office operations for the clinic by processing vital documentation, obtaining insurance verification and authorization for services.
Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
Oversaw and improved deliveries through proactive coordination of daily operations.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Supported top-level decision-making and strategy planning, serving as key advocate for various personnel issues.
Managed purchasing, sales, marketing and patient account operations efficiently.
Interacted well with staff, patients, and other surgeries to build connections and nurture relationships.
Weekly banking and reconciling.
Processing Inpatient Hospital Billing.
Taking payments from patients both in clinic and over the phone. Preparing notes for remote clinics.
Travelled around the state establishing and promoting the company's remote clinics.
Minuted board meetings, and chaired and minuted fortnightly staff meetings.
Oversaw and managed teams from all departments in the clinic, working together to create a harmonious work environment.
End of month doctor payments.
Processing fortnightly staff pays.
Creating staff rosters in a timely manner.
Liasing and negotiating with specialist rooms regarding room rates and inclusions.
Drawing up contracts for new staff members/between organisations
General problem solving.
Executive Assistant
Orthopaedics SA
03.2012 - 03.2013
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for surgeons.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Improved office efficiency by implementing new filing systems and document management processes.
Typed from dictation and distributed patient letters in a timely manner.
Booked patient surgeries, ensuring the correct equipment and staffing were available.
Processed payments for both appointments and surgeries, while also submitting to Medicare and Health Funds.
Implemented and maintained the practice budget, monitoring expenses and providing detailed reports.
Completed weekly banking.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Served as a liaison between departments to facilitate effective communication throughout the company.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Developed strong relationships with medical sales reps and general practitioners, leading to increased referrals to the practice, creating income.
Implemented time-saving solutions.
Delivered exceptional organizational skills, leading to the smooth running of the practice.
Handled confidential and sensitive information with discretion and tact.
Screened calls and emails and responded accordingly.
Answered high volume of phone calls and email inquiries.
Filed paperwork and organized computer-based information.
Created and managed office systems to efficiently deal with documentation.
Handled incoming and outgoing mail, email and faxes.
Education
Advanced Diploma of Community Sector Management -
ACCCO
12.2024
Diploma - Early Childhood Education And Care
ACCCO
06.2022
Certificate I - Property Management
Real Estate Academy of SA
Norwood
12.2021
SACE Stage II -
Brighton Secondary School
North Brighton, SA
11.2002
Skills
Sound knowledge of EYLF, NQS, and Developmental Milestones
Collaborative and Team-Oriented, while providing support for colleagues when needed
Organizational and Planning Skills
Play-Based Learning and Imaginative Play Promotion
Creating a Safe Learning Environment, Safety Monitoring and Supervising Room Activities
Clear and Direct Communication
Enthusiasm for children and my role as Educator and Assistant Director
Behavioural Role Modeling and Positive Reinforcement Strategies
Strong Work Ethic and Dependable
Child CPR and First Aid
Communicable Disease Knowledge
Caring and Empathetic Demeanor
Certification
Red Nose Safe Sleep Training - April 2024
First Aid Training (HLTAID009) - August 2023
Working With Children Clearance
Safe Environments for Children and Young People - Through Their Eyes - April 2022
Responding to Risks of Harm, Abuse and Neglect - Education and Care (RRHAN-EC) - April 2022
Timeline
Assistant Director/Acting Director
Diagonal Road Community Children's Centre
01.2024 - Current
Early Childhood Educator
Diagonal Road Community Children's Centre
04.2022 - 12.2023
Network Manager
NC Real Estate
01.2021 - 04.2022
Business Manager
South Australian Medical Specialists
11.2016 - 01.2021
Executive Assistant
Orthopaedics SA
03.2012 - 03.2013
Advanced Diploma of Community Sector Management -
ACCCO
Diploma - Early Childhood Education And Care
ACCCO
Certificate I - Property Management
Real Estate Academy of SA
SACE Stage II -
Brighton Secondary School
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