Rhodora dalfsen
Totness
Summary
With a proven track record at Southern Cross Care, I excel in delivering exceptional patient care and support, including specialized dementia care. My expertise in personal hygiene assistance and a compassionate approach to patient interactions enhance client satisfaction. Skilled in using advanced medical software, I significantly contribute to efficient healthcare delivery and patient safety.
Overview
2025
2025
years of professional experience
Work History
Personal Carer
St Paul Lutheran Church Sheboygan Falls Wi
- Monitored clients' health and reported any changes to healthcare professionals.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Helped clients with mobility, including walking and transferring between locations.
- Provided companionship, engaging clients in conversation and stimulatinactivities.
Registration Assistant
Green Crescent Hospital
- Collaborated with team members to ensure seamless coordination between registration, billing, and medical departments.
- Resolved any discrepancies or errors found during audits of patient files, ensuring consistency across all records within the department.
- Ensured compliance with privacy regulations by maintaining strict confidentiality in handling patient information.
- Utilized various software programs proficiently to maintain efficient workflow processes.
Front Receptionist
London Hotel Bayswater
- Handled sensitive information discreetly, ensuring the protection of client privacy.
- Resolved guest complaints professionally, leading to increased client satisfaction rates.
- Facilitated communication between departments by forwarding calls or messages appropriately.
- Enhanced customer satisfaction by promptly greeting visitors and addressing their needs.
Enrolled Nurse.
Southern Cross Care
07.2012 - Current
- Educated patients and families on health management, promoting understanding of treatment options and preventive measures.
- Administered medications and treatments through infusion pumps, ensuring accuracy in dosage and adherence to safety protocols.
- Assisted in developing individualized care plans by collaborating with interdisciplinary teams to address patient needs and preferences.
- Used proper wound care techniques by providing appropriate dressings and monitoring for signs of infection.
Education
Diploma Enrolled Nursing - Nursing
Careers Australia
Adelaide, SA11.2011
Diploma Individual Support ( Personal Care Giver) - Care Support
TAFE SA, Adelaide AU
SA11.2008
English Language
English Proficiency
London ,Uk04.1979
Bachelor Of Arts - English, History
University of Manila
Manila Philippines 04.1974
Skills
- Dementia care
- Personal hygiene assistance
- Transportation assistance
- Recreational activities
Timeline
Enrolled Nurse.
Southern Cross Care
07.2012 - Current
Personal Carer
St Paul Lutheran Church Sheboygan Falls Wi
Registration Assistant
Green Crescent Hospital
Front Receptionist
London Hotel Bayswater
Diploma Enrolled Nursing - Nursing
Careers Australia
Diploma Individual Support ( Personal Care Giver) - Care Support
TAFE SA, Adelaide AU
English Language
English Proficiency
Bachelor Of Arts - English, History
University of Manila
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