Rhys Bowers

• Performed cash handling duties, provided change and balanced money at end of shift.
• Reported concerns, broken machines, and out-of-order games to supervisor.
• Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
• Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
• Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.

• Proven ability to lead staff to ensure operations run efficiently.
• Training of all new staff, which includes general demonstrations of tasks, opening procedures, and closing procedures.
• Demonstrated flexibility and adaptability in fast-paced environments.
• Gaming close procedures including count of all machines, refilling CRT and Tiny Teller.
• Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.

• Greeted customers in a timely fashion while quickly determining their needs.
• Operated a cash register for cash, check and credit card transactions.
• Stocked and replenished the store.
• Alerted customers to upcoming sales events and promotions.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.

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• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.