Ria Tarasenko
Mount Barker
Summary
Dynamic Store Manager with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and team training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
10
10
years of professional experience
Work History
Store Manager
Platypus Shoes
12.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe and fun environment for customers and team members.
- Managed inventory control, cash control, banking and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store team successfully in fast-paced environment through proactive communication and positive feedback.
- Visual merchandising in store.
- Rostering shifts and authorising pays.
- Reaching store KPIS.
- Training new team members.
- Helped customers locate products and checked store system for merchandise at other sites.
- Conducting Interviews.
- Increased sales by building strong customer relationships.
- Hourly productivity tracking and data entry.
Sales Assistant /Supervisor Second in Charge
Priceline
12.2017 - 12.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Opening and closing of store.
- Maintaining stock levels.
- Banking.
- Rostering shifts and authorising pays.
- Communication with brand reps.
- Catalogue setups and changeovers.
- Planograms.
- Supervision and leadership of staff.
- Experience in contacting suppliers regarding faulty products.
- Filling and facing shelves.
Volunteer/Work Experience
Hahndorf Animal Shelter
06.2015 - 06.2015
- Supported staff members in their daily tasks, reducing workload burden.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Feeding the dogs and cats.
- Cleaning their areas, pens etc.
- Washing dishes.
- Putting away stock.
Education
High School Diploma -
Mount Barker High School
Mount Barker, SA11-2017
Skills
- Customer service
- Positive attitude
- Multitasking and organization
- Professional
- Punctual
- Work independently and collaboratively
Timeline
Store Manager
Platypus Shoes
12.2023 - Current
Sales Assistant /Supervisor Second in Charge
Priceline
12.2017 - 12.2023
Volunteer/Work Experience
Hahndorf Animal Shelter
06.2015 - 06.2015
High School Diploma -
Mount Barker High School
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