Riaan Almalki

Delivering high-quality passenger service at King Abdulaziz International Airport in
compliance with airline and GACA regulations.
* Managing check-in, boarding procedures, and travel documentation verification efficiently
under time-sensitive operational conditions.
* Handling passenger inquiries, complaints, and special service requests with a
customer-focused approach.

• Worked on obtaining security clearances for airport employees and handling all the necessary requirements for security permits at the airport.
• Worked as a secretary to the General Manager at Jeddah Station.
• Working in administrative affairs with the General Manager of Saudi Airlines.
• Working with Saudi Airlines Ground Operation as Financial Analyst.
• Prepared monthly work schedules for 170 employees at Jeddah Station, including three shifts, and entered them into the SAP and SuccessFactors system.
• Calculated the overtime budget for employees at Jeddah Station and determined the total number of overtime hours for each employee, then entered the data into the system.
• Monitored attendance records in the SAP and SuccessFactors system for employees, including sick leave, trainings, and other relevant information on a monthly basis.