Summary
Overview
Work history
Skills
Languages
Timeline
Generic
ÉRICA HENRIQUES

ÉRICA HENRIQUES

Riyadh,Saudi Arabia

Summary

A versatile professional with a strong foundation in collaborative work, detail orientation, and organisational planning. Always demonstrating an accelerated knowledge acquisition and professional conduct, ensuring reliability in all tasks. Committed in achieving excellence through meticulous execution and adaptability across various roles.

Overview

8
8
years of professional experience

Work history

Housekeeping Supervisor

HillRobinson Estates
Riyadh
2024.07 - Current
  • Managed a team of 30 employees in a fast-paced private estate sector, ensuring that all staff members adhered to the company's high performance standards.
  • Carried out performance evaluations and provided thorough training programs to ensure staff met operational requirements and company policies.
  • Oversaw seamless operations across multiple private estates, carefully ensuring that client preferences were consistently met.
  • Responsible for creating and managing the team’s schedule, ensuring adequate coverage and efficient allocation of resources.
  • Conducted regular inventory assessments, ensuring accurate tracking and management of stock levels.
  • Managed client arrivals and departures, coordinating team services accordingly.

Housekeeper

Hill Robinson Estates
Riyadh, Riyadh Region
2022.07 - 2024.07
  • Meticulous Cleaning and Organization, ensuring the highest and detail standards of cleaningness, while in a speed pace method, according to the need of the operation.
  • Managed stocking and inventory for household supplies
  • Guest and Family Support, providing personalized service, providing comfort and responding promptly to specific requests and special requirements.
  • Monitored hazards and technical issues, ensuring workplace safety and equipment functionality.
  • Ensured client confidentiality and maintained discretion continuously.
  • Adjusted flexibly to meet operational demands.

Farmer

MININI FONGRAVE
2020.01 - 2022.05
  • Coordinated all tasks related to planting, nurturing and harvesting seasonal fruit and vegetable crops.
  • Inspected and packed products ensuring optimal sale condition.

Supervisor

IMPERIUM CONDOMINIOS
2019.01 - 2020.01
  • Managed 30 tourist properties and led 15 housekeepers.
  • Ensured guest accommodations met required standards.
  • Organised team resources, resulted in improved project timelines.
  • Assisted housekeepers in their duties, enhancing efficiency and effectiveness of work done.
  • Inspected rooms to confirm quality and attention to detail met brand standards.
  • Coordinated cleaning teams to meet daily housekeeping demands.
  • Scheduled staff timetables to meet business demand.

Waitress

Bom Garfo, Caseiro lda.
2017.01 - 2019.01
  • Provided excellent customer service in fast-paced local restaurants Bom Garfo and Caseiro.
  • Maintained cleanliness and readiness of work areas post-shift.
  • Delivered high-quality service by efficiently handling around 100 meal servings each day.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.

Kindergarten Assistant

Escola Primaria da Relvinha
2018.01 - 2019.01
  • Managed care and support for up to 40 children in before and after-school settings.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.

Skills

  • Collaborative work
  • Detail Orientation and Accuracy
  • Organisational Planning and Execution
  • Accelerated Knowledge Acquisition
  • Professional Conduct and Reliability
  • Versatility

Languages

English
Fluent
Portuguese
Native
Spanish
Elementary

Timeline

Housekeeping Supervisor

HillRobinson Estates
2024.07 - Current

Housekeeper

Hill Robinson Estates
2022.07 - 2024.07

Farmer

MININI FONGRAVE
2020.01 - 2022.05

Supervisor

IMPERIUM CONDOMINIOS
2019.01 - 2020.01

Kindergarten Assistant

Escola Primaria da Relvinha
2018.01 - 2019.01

Waitress

Bom Garfo, Caseiro lda.
2017.01 - 2019.01
ÉRICA HENRIQUES