RICHARD CORTEZ
Riyadh,saudi arabia
Summary
Skilled massage and facial therapist with hands‑on experience in Swedish, deep tissue, and relaxation massage, as well as cleansing, exfoliation, and rejuvenating facial techniques. Looking to contribute my expertise to a spa committed to exceptional client service.
Overview
6
6
years of professional experience
Work History
SKIN CARE SPECIALIST/MASSAGE THERAPIST/RECEPTIONIST
HYATT REGENCY OLAYA RIYADH
riyadh, Saudi Arabia
12.2023 - Current
Skin care Specialist:
- Provide customized skin care treatments and services to clients.
- Cross-Sell and upsell services and products.
- Ensure Clients Safety and comfort throughout the treatment.
Massage Therapist:
- Delivered arrange of spa treatments, including Swedish Massage, Hot stone therapy, aromatherapy and etc. Achieving a 100% client satisfaction rate.
- Maintained a clean, hygienic, and relaxing environment to ensure a premium spa experience.
Spa Receptionist:
- Greet visitors and clients with a warm and professional demeanor.
- Answer phone calls and route them to the appropriate personnel.
- Provide information to visitors and answer inquiries.
- Support other departments with clerical tasks as required.
- Proficiency in MS OFFICE, EXCEL and etc.
- (2years and 8months/Present)
SPA THERAPIST
Executives Hotel Olaya
Riyadh
01.2021 - 01.2023
- Performed massage and body treatments as well as general spa duties.
- Utilized, maintained, and conducted inventory of supplies and products.
- Responded to guest inquiries and resolved guest service issues in a timely, friendly and efficient manner
Education
COMPUTER PROGRAMMING
STI College of General Santos City
PhilippinesLAGAO National High School
Skills
- Aromatherapy
- Sports Massage
- Reflexology
- Thai Massage
- MICROSOFT WORD OFFICE
- MICROSOFT EXCEL
- Customer service
- Positive attitude
- Anti-ageing treatments
- Skin rejuvenation
- Client relations
- Appointment scheduling
- Spa sanitation
- Client communication
- Hygiene conscious
- Creative thinking
- Friendly
- Patience and calmness
- Team Leadership
REFERENCES
Ma Suzanne Reyes, Vicuna, Assistant Manager, Sales & Event Planner
AWARDS AND CERTIFICATES
TOP-UP SELLER SPA OF 4RT QUARTER (2024), Hyatt Regency Riyadh, HYSTAR GOLD 3RD QUARTER (2024), Hyatt Regency Riyadh, TOP-UP SELLER SPA OF 1ST QUARTER (2025), Hyatt Regency Riyadh, HYSTAR PLATINUM 1ST QUARTER (2025), Hyatt Regency Riyadh, Best Therapist for Several Months, Hyatt Regency Riyadh
CERTIFICATES AND TRAININGS
- TESDA CERTIFICATES OF COMPLETION (FUNDAMENTALS OF MASSAGE THERAPHY)
- TESDA CERTIFICATES OF COMPLETION (FOUNDATION OF MASSAGE PRACTICE)
- CAREGIVER COURSE
- Total Care International, Riyadh Saudi Arabia
- NURSING AIDE COURSE
- PATIENT CARE ASSISTANT COURSE
- BASIC LIFE SUPPORT ONLINE COURSE
- BASIC LIFE SUPPORT TRAINING
- Fast Beat for Training Riyadh Saudi Arabia
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief. Richard D. Cortez/Applicant
Timeline
SKIN CARE SPECIALIST/MASSAGE THERAPIST/RECEPTIONIST
HYATT REGENCY OLAYA RIYADH
12.2023 - Current
SPA THERAPIST
Executives Hotel Olaya
01.2021 - 01.2023
COMPUTER PROGRAMMING
STI College of General Santos City
LAGAO National High School