RIHAB ABDELRAHIM
Abu Dhabi,United Arab Emirates
Summary
Motivated Operations Manager with proven experience in team leadership and strategic planning. Adept at improving operational efficiency, driving performance, and delivering results. Seeking to contribute expertise and add value to a growing organization.
Experienced Spa Operations Manager with a strong background in pre-opening, multi-department management, and service excellence. Seeking to lead daily operations, optimize workflows, and enhance guest satisfaction while supporting the growth and profitability of a high-quality spa.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Operations manager
Beauty point company
Jeddah
12.2024 - 01.2026
- Led the full pre-opening process, including procurement, suppliers, and end-to-end operational setup.
- Successfully launched the spa, establishing workflows, operational policies, and high service standards.
- Managed daily operations, including recruitment, onboarding, staff training, scheduling, and performance evaluations.
- Oversaw social media management, increasing brand visibility and customer engagement by 80%.
- Collaborated with partner facilities to expand business opportunities and drive revenue growth.
Operations manager
Leen Art Center
Taif
09.2022 - 12.2023
- Led the development and execution of administrative strategies and executive programs aligned with the organization’s long-term objectives.
- Served as a key liaison to the Board of Directors, supporting governance by preparing executive documentation, formalizing resolutions, and ensuring effective implementation of strategic decisions.
- Provided full operational leadership across three branches, ensuring consistency in performance, service quality, and operational standards.
- Directed and oversaw all core departments, including Technical, Marketing, Finance/Accounting, and Operations, driving cross-functional alignment and organizational efficiency.
Freelancer (Graphic designer)
Jeddah, Riyadh
01.2018 - 10.2022
Ecommerce Associate
Fantasy Party
Jeddah
01.2017 - 01.2018
- Designed and managed e-commerce platforms and product pages.
- Executed digital marketing and advertising campaigns to drive sales.
- Controlled purchasing and inventory for optimal stock availability.
- Managed multi-platform social media content and engagement.
Call center & customer service / Sales
OSN
Riyadh, Riyadh Region
06.2014 - 12.2016
Education
Bachelor of Arts - Multimedia
Garden city college for science and technology
Khartoum, Sudan 01.2010 - 01.2014
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Digital Marketing
Certification
- After effect (Islamic university – Malaysia)
- Event planning (International Medical Center Hospital- Jeddah)
- Ecommerce course (Economic department in Taif)
LANGUAGES
English (Fluent)
Beginner
Arabic (Native)
Beginner
Timeline
Operations manager
Beauty point company
12.2024 - 01.2026
Operations manager
Leen Art Center
09.2022 - 12.2023
Freelancer (Graphic designer)
01.2018 - 10.2022
Ecommerce Associate
Fantasy Party
01.2017 - 01.2018
Call center & customer service / Sales
OSN
06.2014 - 12.2016
Bachelor of Arts - Multimedia
Garden city college for science and technology
01.2010 - 01.2014