Rinku Ravi
Trivandrum
Summary
Results-driven Engineering Delivery Manager with proven expertise in leading product management and end-to-end IT project delivery, including AI platform integration, and user-centric documentation. Demonstrates a track record of successfully managing cross-functional teams, optimizing workflows, and steering complex projects from conception to launch within dynamic environments. Adept at aligning technical and business objectives, improving product quality, and driving digital transformation initiatives. Skilled in stakeholder management, process improvement, and leveraging data-driven insights for strategic decision-making. Excels in multicultural settings, and is passionate about building innovative solutions for emerging markets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Product and Engineering Manager - Delivery
Betterworks
Bengaluru, India
07.2022 - Current
- Developed comprehensive project plans, defined scope, created schedules, and established milestones.
- Allocated resources effectively by assessing required skills and expertise for projects.
- Built and led high-performing engineering teams to achieve project objectives.
- Fostered a positive work environment to motivate team members towards project goals.
- Acted as primary contact for clients, providing status updates and addressing concerns.
- Facilitated interdepartmental communication between engineering teams and product management.
- Identified potential risks to project success and implemented effective mitigation strategies.
- Monitored project progress against timelines, adjusting plans as necessary to maintain alignment.
Delivery Test Manager
CondéNast
Bangalore
01.2021 - 06.2022
- Executes established policies and procedures for the project involving quality assurance, team reference guide, communication plan, and setting up the environment.
- Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Project Management, Strategic Insight.
- Maintains the Master Project Plan to include at least: The Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
- Collects, reviews and publishes project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
- Applies advanced knowledge of project implementation and tool management to recognize and prevent implementation challenges before they impact performance.
- Monitors and tracks project status using established tools and techniques such as the project tracker, MS Project or other established tools.
- Makes presentations to management on project updates, project cycle, and expected results.
- Manage orders from inception to delivery and ensure timely status provided to client.
- Assigns and monitors work of technical personnel, such as systems analysts and programmers, providing support and interpretation of instructions/objectives.
- Develops project plans and matrix manages all internal and external client partners.
Programme Test Manager
Testhouse Ltd.
London
02.2020 - 12.2020
- Programme Test Manager for multiple projects for Testhouse which includes Oracle EPM-Reporting & Planning, Digital Asset Management, and Salesforce.
- Test Lead on a Microsoft Dynamics 365 project which was migrated to Oracle Netsuite. The program involves the implementation of CRM, GBP and Netsuite.
Technical Consultant
Testhouse India Pvt. Ltd.
Trivandrum
05.2019 - 01.2020
- Analyzed client requirements to design tailored technical solutions.
- Collaborated with cross-functional teams to implement software integrations.
- Provided technical support and training to end-users on product features.
- Developed documentation for system processes and user guides.
- Conducted system testing to ensure functionality and reliability of solutions.
- Facilitated workshops to gather feedback and improve service offerings.
- Managed project timelines and deliverables in collaboration with stakeholders.
Senior Quality Engineer
Customer Analytics India Pvt. Ltd.
Chennai
05.2014 - 04.2019
- Senior Quality Engineer for multiple projects for Customer Analytics which includes various CRM Modules of Microsoft Dynamics 365.
- Developed quality assurance protocols for diverse customer analytics projects.
- Led cross-functional teams to enhance testing processes and methodologies.
- Collaborated with stakeholders to identify and resolve quality issues promptly.
- Conducted thorough inspections to ensure compliance with industry standards.
Test Engineer
LionBridge Technologies
Chennai
12.2011 - 05.2014
- Test Engineer for multiple projects for Customer Analytics which includes various CRM Modules of Microsoft Dynamics 365.
- Test case design in ALM and execution of test case. Maintaining the test cases and reporting the results.
- Designed and executed comprehensive test plans for software applications.
- Automated testing processes using industry-standard tools and frameworks.
- Documented test cases and provided clear reports on findings.
Education
MBA - General Management
Anna University
Chennai01.2014
B.Tech - Information Technology
Anna University
Chennai01.2011
Skills
- Project management
- Resource allocation
- Engineering team leadership
- Risk management
- Quality assurance
- Customer relationship management
- Strategic planning
- Project scheduling
- Communication planning
- Stakeholder management
- Problem solving
- Cross-functional collaboration
- Time management
- Effective presentation
- Engineering software proficiency
- Business development
- Regulatory compliance
- Budgeting & estimating
Certification
- Certified ERP Manager
- Certified Scrum Product Owner
- Certified Blockchain Associate
- DevOps Certification
- Certified Project Management Professional
- Certified Total Quality Management Professional
- Certified Risk Management Professional
- Certified Software Security Professional
Timeline
Product and Engineering Manager - Delivery
Betterworks
07.2022 - Current
Delivery Test Manager
CondéNast
01.2021 - 06.2022
Programme Test Manager
Testhouse Ltd.
02.2020 - 12.2020
Technical Consultant
Testhouse India Pvt. Ltd.
05.2019 - 01.2020
Senior Quality Engineer
Customer Analytics India Pvt. Ltd.
05.2014 - 04.2019
Test Engineer
LionBridge Technologies
12.2011 - 05.2014
MBA - General Management
Anna University
B.Tech - Information Technology
Anna University