RISWAN KURUKKEN
KALIKAVU,INDIA
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
CASHIER
MANSOORA MART HYPERMARKAT
JEDDAH, SAUDI ARABIA
10.2021 - Current
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Reduced customer wait times through optimised checkout processes.
- Delivered outstanding customer care with proactive sales and listening skills.
- Educated customers on promotions, offers and special events to enhance product sales.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Completed opening and closing procedures each day.
- Resolved customer complaints and answered queries about store products.
SALESMAN
MP MART HYPERMARAKT
KALIKAVU, MALAPPURAM
03.2020 - 05.2021
- Processed product returns, ensuring items were clean and resaleable.
- Fostered positive relationships with customers, enhancing loyalty and retention.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Maximised sales revenue through effective upselling and cross-selling of associated products.
- Demonstrated product features and benefits with winning customer-focused sales pitch.
- Maximised repeat custom by providing fantastic follow-up service.
- Managed customer product and service queries, resolving effectively and efficiently.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
CASHIER
JAMJOOM HYPERMARAKET
NILAMBOUR, MALAPPURAM
03.2018 - 08.2020
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Reduced customer wait times through optimised checkout processes.
- Delivered outstanding customer care with proactive sales and listening skills.
- Educated customers on promotions, offers and special events to enhance product sales.
- Assisted with cashier close-down by counting drawer change and processing vouchers.
- Wrapped and bagged purchases for customers to easily carry items without damage.
- Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
DRIVER
JABIN TRAVALS
MANNUTHIY , THIRRISUR
04.2016 - 07.2018
- Handled customer complaints and kept customers satisfied through professional conduct.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Used on-board navigation systems to plan journeys effectively, meeting estimated delivery times.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Topped up oil and tyres to support vehicle safety and functionality.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
- Delivered customer orders within target timeframes.
SALESMAN
AL BARAKA BUFIYA
KALIKAVU, MALAPPURAM
04.2014 - 08.2016
- Processed product returns, ensuring items were clean and resaleable.
- Fostered positive relationships with customers, enhancing loyalty and retention.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Maximised sales revenue through effective upselling and cross-selling of associated products.
SALES EXECUTIVE
SAFA JEWLLERY
KARUVARAKUND, MALAPPURAM
04.2013 - 11.2014
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
Education
PLUS TWO - PLUS TOW
ADAKKAKUNDU
KALIKAVU 05.2017 - 02.2018
Skills
- Complaint handling
- Customer relations
- Payment processing
- Coin counting
- Coupon and gift card upselling
- Customer greeting
- Cash counting machine operations
- Cash register operations
- Cash handling policies
- Money management
- Cash handling
- Cash counting
- Customer advising
- Currency counting
- Order taking
- Price changes
- Safe balancing
- Cheque cashing
Languages
Malayalam
NATIVE LANGUAGE
Arabic
Elementary
A2
Tamil
Upper intermediate
B2
Hindi
Intermediate
B1
English
Elementary
A2
Timeline
CASHIER
MANSOORA MART HYPERMARKAT
10.2021 - Current
SALESMAN
MP MART HYPERMARAKT
03.2020 - 05.2021
CASHIER
JAMJOOM HYPERMARAKET
03.2018 - 08.2020
PLUS TWO - PLUS TOW
ADAKKAKUNDU
05.2017 - 02.2018
DRIVER
JABIN TRAVALS
04.2016 - 07.2018
SALESMAN
AL BARAKA BUFIYA
04.2014 - 08.2016
SALES EXECUTIVE
SAFA JEWLLERY
04.2013 - 11.2014
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