RIYALUDEEN
Mphasis (on payroll of VIS Networks)
Bangalore,INDIA
Work Preference
Job Search Status:
Open to work
Minimum Desired Compensation
₹45000/yr
Summary
Skilled Network & Security Engineer with 4.5 years of experience in designing and managing secure network infrastructures. Expertise in deploying and troubleshooting Cisco and Aruba platforms, along with Next-Generation Firewalls and cloud proxy solutions. Holds CCNA certification and is Fortinet NSE 4 trained, with strong capabilities in traffic diagnostics and incident management within operational SLAs.
Work History
Network and Security Engineer
2 Years 5 Months- Next-Gen Security Administration: Utilize NSE4-level network security knowledge to monitor policies, objects, and secure tunnels on FortiGate and Palo Alto NGFWs, while maintaining web access rules via Netskope Proxy.
- Enterprise Routing & Switching: Apply CCNA-level expertise to manage, configure, and troubleshoot Cisco ISR Routers, Catalyst/Nexus Switches, and Aruba switches across production VLANs and high-availability environments.
- Incident & SLA Management: Led resolution of P2 and P3 network incidents across enterprise infrastructure; troubleshot and resolved production issues to prevent SLA violations.
- Firmware & OS Maintenance: Execute scheduled IOS, firmware, and security patch upgrades on production routers, switches, and firewalls during designated maintenance windows to mitigate device vulnerabilities.
- Infrastructure Resiliency & Testing: Participate in scheduled site-level failover tests and Disaster Recovery (DR) drills to guarantee network stability and high availability.
- Data Center Operations & Lifecycle: Oversee critical Data Center operations, including equipment racking/stacking, structured cabling (Fiber/UTP architectures), inventory auditing, and remote-hands asset management.
- Client Implementation: Collaborated with enterprise customers to translate requirements into technical network implementations, executing deployments that met end-user specifications.
Network Support Engineer
1 Year 4 Months- Configured routers, switches, and firewalls for optimal security and connectivity across multiple sites.
- Managed IP addressing and subnetting, ensuring optimal network configuration and connectivity.
- Monitored network performance to identify and resolve issues promptly, minimising downtime.
- Coordinated with vendors and service providers to resolve network-related issues efficiently.
- Installed, configured, and maintained network services, equipment, and devices to support operational efficiency.SLA
- Collaborated with IT teams to implement network security measures, protecting against cyber threats.
- Provided technical support and guidance to users, improving their understanding of network resources.
Support Engineer
10 Months- Remote Incident Resolution: Provided 24/7 remote technical support, resolving incoming customer tickets, system alarms, and network reachability issues for global end-users within corporate SLAs.
- Routing & Connectivity Support: Troubleshot client network issues involving OSPF routing and IP addressing conflicts, restoring server and internet reachability to minimise downtime.
- Device Access & Configuration: Utilised secure SSH and Telnet tools to remotely connect to branch routers and switches, modifying configurations and isolating connectivity faults to ensure operational continuity.
- VLAN & LAN Administration: Assisted remote site administrators in managing Layer 2/3 configurations, including VLAN creation, Inter-VLAN routing, and trunking (802.1Q) adjustments.
- Endpoint & Switch Security: Remotely deployed switchport security rules on access switches to block unauthorized devices and secure remote office connections.
- Device Maintenance & Backups: Supported maintenance teams by taking regular backups of running configurations and assisting in remote Cisco IOS software upgrades during off-peak hours.
- User Communication & Documentation: Translated complex network errors into simple instructions for end-users, logging all resolution details into the database to enhance user understanding and satisfaction.
Education
Certificate of Higher Education - Bachelor of computer application
- Leadership Role: Elected President of the Anti-Dowry Association (ADA) culb
- Event Management: Represented the institution at external college events and technical symposiums, overseeing student teams, and driving collaborative success
Certificate of Higher Education - Computer Science & Mathematics
Skills
Routing protocols
Firewall administration
Access control lists
Proxy Netskope
Network Performance Monitoring
Network automation
Data center operations
Team player
IP addressing
Web filter administration
Cyber security protocols
Network troubleshooting
Training Completed
- Cisco Certified Network Associate (CCNA) – Certified
- Fortinet NSE 4 (Network Security Professional) – Trained / Knowledge Level
Declaration
I hereby declare that the above written particulars are true to the best of my knowledge and belief. Riyaludeen
Personal Details
- English: Professional Working Proficiency
- Tamil: Native or Bilingual Proficiency
- Kannada: Conversational Proficiency (4+ Years Local Experience)
Timeline
Network and Security Engineer
Mphasis (on payroll of VIS Networks)
06.2024 - CurrentRead More
Network Support Engineer
Mphasis (on payroll of InKnowTech)
02.2023 - 06.2024Read More
Support Engineer
NTT DATA
03.2022 - 01.2023Read More
Jamal Mohamed College(Bharathidasan University)
Certificate of Higher Education from Bachelor of computer application
06.2018 - 04.2021Read More
Laurel Higher Secondary School
Certificate of Higher Education from Computer Science & Mathematics
04.2017 - 04.2018Read More