Riyan Fallata
Dammam,Eastern Province
Overview
8
8
years of professional experience
Work history
SALES CONSULTANT
PETROMIN NISSAN
2016.11 - 2018.11
- Compliance prospecting meets / greets, consultation, presentation, demonstration, negotiation, gaining commitment, closure and delivery.
- Effective post sale follow up to attract new and retain current customers.
- Make sure that accurate collection and submission of customer details.
- Assure a smooth, clean and defect free delivery of sold vehicles as promised to customers.
- Generates reports daily activities to the Sales Supervisor/Manager
- 80% achieved monthly sales targets set by management and maximizes company profit by selling the vehicles at maximum margins within company policies.
- 100% Achieved sales satisfaction index targets by providing excellent customer service.
- Actively maintains product knowledge and competitive product knowledge.
- Promote finance and insurance products.
- I prepare all required documentation to complete the sale process.
- Coordinates with parts and services teams to present complete offer to the clients.
- Receive leads from Nissan KSA and follow up until we invoice and delivery, and after delivery as well.
- Assists in managing compliance program and sales operations help desk.
- Develops sales operations policies and procedures.
Administration
Danub Hypermarket
2011.03 - 2011.08
- Support in the planning and organization of all administrative processes related to the organization and operation of the business
- To carry out office and administrative tasks and the work of follow-up paper and electronic mail issued and received.
- Develop documents and reports in management files on the basis of modern classification, indexing and numbering rules
- Updating all requirements of forms, documents and governmental procedures in accordance with the laws and regulations governing the work in the Kingdom of Saudi Arabia.
- Review the departments and government agencies to terminate the transactions of the facility and its employees.
- Coordinate customer appointments and follow-up and notify relevant officials
- Perform all relevant tasks not mentioned above if needed.
- Training courses
- 1. English academic
- 2. Microsoft Office
Education
Secondary Certificate -
Diploma - Petroleum Engineering, NDT
Skills
- All relived versions of windows systems as windows ( millennium - xp - 7- vista – 10 )
- Internet
- Auto CAD
- CDK
- Microsoft Office
- Organization and communication skills
- Hard worker and I have ability to work under pressure
- Effective negotiation and problems solving skills
- Analytical skill
- Sociable personality
- Very ambitious
- The ability quick learning
- Presentation skills
Languages
Arabic : mother tongue
English : medium level
Training
- Certificate of Completion training course
- Building Omnipreneurs
- On 18-19 April 2018 in Jeddah
- Kingdom of Saudi Arabia
Personal Information
- Nationality : SAUDI
- Marital status : Single
- Date of Birth : 1991-11-22
Timeline
SALES CONSULTANT
PETROMIN NISSAN
2016.11 - 2018.11
Administration
Danub Hypermarket
2011.03 - 2011.08