Rizwan Manzoor

• Upload As-built route drawing/maps of optical Fiber in Fiber Manager.
• Fiber Termination of POP & Rack & ODF & ODB.
• Create polygon in FTTB & FTTH connected with Sibyl and CRM.
• Verification date from integrator companies.
• All kinds of Google file convert in GIS thorough KML Tool.
• QC on Geo data base (Editing, Updating, and Building).
• Conversion of CAD data into proper GIS format for further GIS analysis.
• Load data Into GIS thought load object tool.
• Load FTTH & FTTB building data.
• Spatial Analysis.
• CAD to GIS spatial data transformation.
• Spatial Join Analysis (Counts & duplication).
• Statistical Analysis.
• GIS spatial data transformation or attributes transformation from one layer to another layer.
• Creating reports.
• Load Geometry X, Y through geometry calculator.
• Preparing civil and cable Drawings, (Duct layout, Cable Drawings, Fiber Schematic)
• Updating and redesigning As-built drawings.
• Updating Measurements accurately as projected on the field.

· DESIGN CABINETS UPLOADS:

• Uploading Design cabinets which includes Placing of Civil (Hand hole /Manhole, Main Duct with measurements, Service Duct with measurements,),
• Cable (Main Fiber with Measurements and Service Fiber With measurements and their fields)
• Placing of ODB's with updating of their fields as Building Number, Building Code, Checking their Codification,
• Associating of Fibers with Conduits,
• Placing of UFM and their ducts Placing of Splice Points and cutting the Main Fiber,
• Termination of Street Cabinet till ODF as Per Mobily Design Standards.

· ASBUILT CABINETS UPLOADS:

• Uploading As-Built cabinets which includes Placing of Civil (Hand hole /Manhole, Main Duct with measurements, Service Duct with measurements,),
• Cable (Main Fiber with Measurements and Service Fiber With measurements and their fields)
• Placing of ODB's with updating of their fields as Building Number, Building Code, Checking their Codification,
• Associating of Fibers with Conduits,
• Placing of UFM and their ducts Placing of Splice Points and cutting the Main Fiber,
• Termination of Street Cabinet till ODF as Per Mobily Design Standards
• Termination of ODB
• Termination of Fibers in building and Cabinet as well.
• Termination of Street Cabinet with ODF and Splitters.
• Performing Trace from Cabinet to Customer (Upstream & Downstream)
• Performed surveying calculations to guarantee accuracy of data and formulate insights.
• Recorded exact position of specific features, updating digital form with survey data.

• Answered customer telephone calls promptly and improved on-hold wait times.
• Assisted customers with varying questions using product knowledge and service expertise.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Managed high-volume customer queries simultaneously through effective multitasking.
• Managing large amounts of inbound and outbound calls in a timely manner.
• Following call centre “scripts” when handling different topics.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Document all call information according to standard operating procedures.
• Complete call logs and reports
• Manage large amounts of incoming calls.
• Build sustainable relationships of trust through open and interactive communication.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Act as the company gatekeeper.
• Inform customer of deals and promotions.
• Utilize computer technology to handle high call volumes.
• Certification Of Achievement Security Awareness Foundation.
• Certification Of Completion (Business Operation) Anti- Fraud - Training and Awareness

• Samsung SDS, Riyadh
• GIS Analysis
• Data Conversion
• Loading data into GIS Database
• Report generation
• QA & QC
• Taking the QC Report for Everyday Data Work
• Report writing/ Documentation
• Exporting maps of every Zip code
• Arc Map 10.0, 10.1, 10.2, Arc GIS & ARC FM, & Microsoft Office
• Using Geodatabase
• Geo-referencing, spatial adjustment and rectifying images

• Reporting to Assistant Manager Projects of ZAIN Telecom & Panda Network Central Region which includes Riyadh, Qaseem & Remote Areas
• Analyzed SAP transactions to build logical business intelligence model for real-time reporting needs
• Identified and documented detailed business rules and use cases based on requirements analysis
• Verified documentation of admissions, discharges, eligibility information, outcome data and other pertinent information against specifications
• Prepared and processed clinical records of admitted and discharged patients
• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources
• Produced monthly reports with advanced Excel spreadsheet functions.

• Upload As-built route drawing/maps of optical fiber in Fiber Manager
• Fiber Termination of POP & Rack & ODF & ODB
• Create polygon in FTTB & FTTH connected with Sibyl and CRM
• Verification date from integrator companies
• All kinds of Google file convert in GIS thorough KML Tool
• QC on Geo data base (Editing, Updating, and Building)
• Conversion of CAD data into proper GIS format for further GIS analysis
• Load data Into GIS thought load object tool
• Load FTTH & FTTB building data
• Spatial Analysis
• CAD to GIS spatial data transformation
• Spatial Join Analysis (Counts & duplication)
• Statistical Analysis
• GIS spatial data transformation or attributes transformation from one layer to another layer
• Creating reports
• Load Geometry X, Y through geometry calculator
• Preparing civil and cable Drawings, (Duct layout, Cable Drawings, Fiber Schematic)
• Updating and redesigning As-built drawings
• Updating Measurements accurately as projected on the field
• DESIGN CABINETS UPLOADS:
• Uploading Design cabinets which includes Placing of Civil (Hand hole /Manhole, Main Duct with measurements, Service Duct with measurements,)
• Cable (Main fiber with Measurements and Service Fiber With measurements and their fields)
• Placing of ODB's with updating of their fields as Building Number, Building Code, Checking their Codification
• Associating of fibers with Conduits
• Placing of UFM and their ducts Placing of Splice Points and cutting the Main Fiber
• Termination of Street Cabinet till ODF as Per Mobily Design Standards
• ASBUILT CABINETS UPLOADS:
• Uploading As-Built cabinets which includes Placing of Civil (Hand hole /Manhole, Main Duct with measurements, Service Duct with measurements,)
• Cable (Main fiber with Measurements and Service Fiber With measurements and their fields)
• Placing of ODB's with updating of their fields as Building Number, Building Code, Checking their Codification
• Associating of fibers with Conduits
• Placing of UFM and their ducts Placing of Splice Points and cutting the Main Fiber
• Termination of Street Cabinet till ODF as Per Mobily Design Standards
• Termination of ODB
• Termination of fibers in building and Cabinet as well
• Termination of Street Cabinet with ODF and Splitters
• Performing Trace from Cabinet to Customer (Upstream & Downstream)