Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
AdministrativeAssistant
Rizwan Rasheed

Rizwan Rasheed

Riyadh,Saudi Arabia

Summary

Telecom solutions expert specializing in 5G technology and wireless communications. Experienced in developing telecom 5G products requirements and validation, with a strong background in use case and user story development. Proficient in Agile/Scrum methodologies, software testing, and tools such as SQL, Java scripting, Microsoft Project, Confluence, and JIRA. Focused on driving innovation and strategic implementation in mobile telecommunications.

Overview

29
29
years of professional experience
1
1
Certification

Work history

Product Requirement & Quality Expert

Etihad Etisalat - Mobily
Riyadh
2017.09 - 2025.11
  • Collaborated with engineering, operations, and product teams to define technical and functional specifications for solutions of 5G products.
  • Developed use cases and user stories for 5G features, such as enhanced mobile broadband (eMBB) and network slicing.
  • Created detailed business requirement documents (BRDs) and functional specifications for development and implementation of 5G components.
  • Managed stakeholder expectations by effectively communicating project status, risks, and issues to both technical and non-technical audiences.
  • Utilized data analysis tools to track key performance indicators (KPIs) for 5G network performance and user adoption, providing insights for strategic decisions.
  • Managed risk assessment activities reducing potential threats to product integrity.

Senior Service Delivery Lead

IBM
Riyadh
2012.12 - 2017.09
  • Directed delivery of telecom services to key clients like STC and Mobily, meeting SLA objectives.
  • Facilitated cross-functional collaboration to address technical issues, enhancing service quality.
  • Adopted Agile practices to streamline project timelines.
  • Managed client engagements, performing reviews and exploring expansion opportunities.
  • Liaised effectively with stakeholders at all levels of business.
  • Reviewed plans regularly to accurately represent shared understanding of current status and delivery expectations.

Quality Assurance Senior Supervisor

Etihad Etisalat - Mobily
Riyadh
2006.03 - 2012.11
  • Led end-to-end testing of telecom projects along with customer facing digital channels.
  • Built reusable test repositories and coordinated testing across business, development, architecture, UAT, and operations teams.
  • Performed end to end verification of telecom products on IT systems.
  • Implemented automated testing tools.
  • Collaborated with cross-functional teams, including developers and product managers, to ensure all telecom software met rigorous quality standards.
  • Developed and executed comprehensive test plans, including regression, performance, and stress testing, to ensure software reliability and adherence to key performance indicators.

Senior Software Quality Analyst

Xavor (Pvt) Limited
Lahore
1998.10 - 2006.03
  • Led QA planning, test case design, functional/regression testing for US corporate clients in fields of telecom, finance, and manufacturing.
  • Conducted gray-box and black-box testing of .NET, SharePoint, Lotus Notes and BizTalk applications.
  • Performed performance/load testing using HP LoadRunner.
  • Mentored QA engineers and contributed to ISO 9001 & CMM Level-3 process improvement initiatives.
  • Enhanced system reliability with comprehensive performance analysis.
  • Created clear technical documentation, facilitating easier system navigation for all users.
  • Refined testing policies, procedures and scripts.

Junior IT Officer

National Scientific Corporation
Lahore
1997.02 - 1998.09
  • Assisted in installation, configuration, and troubleshooting of software and hardware systems related to medical and laboratory equipment.
  • Developed basic software utilities to support internal operations and documentation processes.
  • Supported data management and reporting systems.
  • Provided technical assistance to engineering and lab teams on IT-related aspects.
  • Ensured regular maintenance of digital systems and participating in digitization of equipment records and service logs.

Education

Bachelor - Computer Sciences

IMS
Lahore, Pakistan

Skills

  • 5G based telecom solutions
  • Expert in wireless technology
  • Mobile telecommunications
  • Telecom 5G product requirements & validation
  • Use case & user story development
  • Agile/Scrum methodologies
  • Analytical & design thinking
  • Automated & manual software testing
  • Test planning & defect management
  • SQL
  • Java scripting
  • Confluence
  • JIRA

Certification

  • ITIL foundation certified
  • HP Load Runner Certification from London
  • Brain Bench Certified Software Tester
  • Training of Six Sigma Green Belt
  • Training of ISO 9001 by the auditors of Modys Int.
  • Training of CMM by SEI
  • Completed 35 PDUs of PMP by Emkanat Riyadh
  • Design Thinking & Innovation for Leaders
  • Transformational Change
  • Customer Experience
  • Leading Digital Strategy
  • Introduction to Digital Transformation

Languages

English
Fluent
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
Sindhi
Advanced (C1)

Timeline

Product Requirement & Quality Expert

Etihad Etisalat - Mobily
2017.09 - 2025.11

Senior Service Delivery Lead

IBM
2012.12 - 2017.09

Quality Assurance Senior Supervisor

Etihad Etisalat - Mobily
2006.03 - 2012.11

Senior Software Quality Analyst

Xavor (Pvt) Limited
1998.10 - 2006.03

Junior IT Officer

National Scientific Corporation
1997.02 - 1998.09

Bachelor - Computer Sciences

IMS
Rizwan Rasheed