Rizwan Rasheed
Riyadh,Saudi Arabia
Summary
Telecom solutions expert specializing in 5G technology and wireless communications. Experienced in developing telecom 5G products requirements and validation, with a strong background in use case and user story development. Proficient in Agile/Scrum methodologies, software testing, and tools such as SQL, Java scripting, Microsoft Project, Confluence, and JIRA. Focused on driving innovation and strategic implementation in mobile telecommunications.
Overview
29
29
years of professional experience
1
1
Certification
Work history
Product Requirement & Quality Expert
Etihad Etisalat - Mobily
Riyadh
09.2017 - 11.2025
- Collaborated with engineering, operations, and product teams to define technical and functional specifications for solutions of 5G products.
- Developed use cases and user stories for 5G features, such as enhanced mobile broadband (eMBB) and network slicing.
- Created detailed business requirement documents (BRDs) and functional specifications for development and implementation of 5G components.
- Managed stakeholder expectations by effectively communicating project status, risks, and issues to both technical and non-technical audiences.
- Utilized data analysis tools to track key performance indicators (KPIs) for 5G network performance and user adoption, providing insights for strategic decisions.
- Managed risk assessment activities reducing potential threats to product integrity.
Senior Service Delivery Lead
IBM
Riyadh
12.2012 - 09.2017
- Directed delivery of telecom services to key clients like STC and Mobily, meeting SLA objectives.
- Facilitated cross-functional collaboration to address technical issues, enhancing service quality.
- Adopted Agile practices to streamline project timelines.
- Managed client engagements, performing reviews and exploring expansion opportunities.
- Liaised effectively with stakeholders at all levels of business.
- Reviewed plans regularly to accurately represent shared understanding of current status and delivery expectations.
Quality Assurance Senior Supervisor
Etihad Etisalat - Mobily
Riyadh
03.2006 - 11.2012
- Led end-to-end testing of telecom projects along with customer facing digital channels.
- Built reusable test repositories and coordinated testing across business, development, architecture, UAT, and operations teams.
- Performed end to end verification of telecom products on IT systems.
- Implemented automated testing tools.
- Collaborated with cross-functional teams, including developers and product managers, to ensure all telecom software met rigorous quality standards.
- Developed and executed comprehensive test plans, including regression, performance, and stress testing, to ensure software reliability and adherence to key performance indicators.
Senior Software Quality Analyst
Xavor (Pvt) Limited
Lahore
10.1998 - 03.2006
- Led QA planning, test case design, functional/regression testing for US corporate clients in fields of telecom, finance, and manufacturing.
- Conducted gray-box and black-box testing of .NET, SharePoint, Lotus Notes and BizTalk applications.
- Performed performance/load testing using HP LoadRunner.
- Mentored QA engineers and contributed to ISO 9001 & CMM Level-3 process improvement initiatives.
- Enhanced system reliability with comprehensive performance analysis.
- Created clear technical documentation, facilitating easier system navigation for all users.
- Refined testing policies, procedures and scripts.
Junior IT Officer
National Scientific Corporation
Lahore
02.1997 - 09.1998
- Assisted in installation, configuration, and troubleshooting of software and hardware systems related to medical and laboratory equipment.
- Developed basic software utilities to support internal operations and documentation processes.
- Supported data management and reporting systems.
- Provided technical assistance to engineering and lab teams on IT-related aspects.
- Ensured regular maintenance of digital systems and participating in digitization of equipment records and service logs.
Education
Bachelor - Computer Sciences
IMS
Lahore, PakistanSkills
- 5G based telecom solutions
- Expert in wireless technology
- Mobile telecommunications
- Telecom 5G product requirements & validation
- Use case & user story development
- Agile/Scrum methodologies
- Analytical & design thinking
- Automated & manual software testing
- Test planning & defect management
- SQL
- Java scripting
- Confluence
- JIRA
Certification
- ITIL foundation certified
- HP Load Runner Certification from London
- Brain Bench Certified Software Tester
- Training of Six Sigma Green Belt
- Training of ISO 9001 by the auditors of Modys Int.
- Training of CMM by SEI
- Completed 35 PDUs of PMP by Emkanat Riyadh
- Design Thinking & Innovation for Leaders
- Transformational Change
- Customer Experience
- Leading Digital Strategy
- Introduction to Digital Transformation
Languages
English
Fluent
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
Sindhi
Advanced (C1)
Timeline
Product Requirement & Quality Expert
Etihad Etisalat - Mobily
09.2017 - 11.2025
Senior Service Delivery Lead
IBM
12.2012 - 09.2017
Quality Assurance Senior Supervisor
Etihad Etisalat - Mobily
03.2006 - 11.2012
Senior Software Quality Analyst
Xavor (Pvt) Limited
10.1998 - 03.2006
Junior IT Officer
National Scientific Corporation
02.1997 - 09.1998
Bachelor - Computer Sciences
IMS