Rizwan Tole
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Sales Order Coordinator
MULTI BRANDS FOR TRADING CO.LTD
11.2019 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Supported sales team by preparing detailed sales reports, aiding in strategic decision making.
- Reviewed incoming orders for accuracy and completeness before entering into the system, minimizing data entry errors.
- Improved interdepartmental communication by acting as a liaison between sales, operations, finance, and other departments involved in the order fulfillment process.
- Coordinated with shipping department to ensure timely deliveries while reducing shipping errors.
- Enhanced customer satisfaction by efficiently processing and managing sales orders.
- Managed high-volume workload under tight deadlines without compromising quality or accuracy of work output.
- Streamlined order tracking for improved accuracy and timely delivery.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Maintained up-to-date knowledge of products and services offered to customers.
- Managed approximately 100 orders in database daily
Document Controller
MULTI BRANDS FOR TRADING CO.LTD
11.2017 - 11.2019
- Maintaining a system for organizing and tracking all company documents (including invoices, order forms and return documents, etc.)
- Ensuring documents are categorized, indexed, and stored in a systematic way for easy retrieval
- Managing both physical and electronic filing systems
- Collaborating with other departments (e.g., sales, finance, procurement) to ensure proper document flow, approval, and signatures
- Ensuring that the document review, approval, and distribution processes are followed smoothly
- Carefully reviewed all documents and reports for completeness and accuracy.
- Enhanced document organization by implementing efficient categorization and filing systems.
Education
MS-Office, Tally9.0, DTP And Basic Knowledge Of Computer Hardware & Networking
MAGMA EDUCATION
Mumbai03.2011
Higher Secondary Education - Commerce
Mumbai University
Mumbai02.2008
Secondary School Certificate - Social Science
Mumbai University
Mumbai03.2006
Skills
- Customer service focus
- Order processing expertise
- Data entry proficiency
- Sales support
- Product and service knowledge
- Teamwork and collaboration
- Knowledge of Microsoft dynamics and MS-Office
- Effective communication and problem-solving skills
- Time management and multitasking abilities
- Accuracy and attention to detail
- Strong organization
- Deadline oriented
Timeline
Sales Order Coordinator
MULTI BRANDS FOR TRADING CO.LTD
11.2019 - Current
Document Controller
MULTI BRANDS FOR TRADING CO.LTD
11.2017 - 11.2019
MS-Office, Tally9.0, DTP And Basic Knowledge Of Computer Hardware & Networking
MAGMA EDUCATION
Higher Secondary Education - Commerce
Mumbai University
Secondary School Certificate - Social Science
Mumbai University
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Personal Information
- Date of Birth: 05/04/90
- Nationality: Indian
Iqama
Transferable
Personal Information
- Date of Birth: 05/04/90
- Nationality: Indian
Iqama
Transferable