Abdulaziz Al-Johani
Jeddah,02
Summary
Dedicated customer service expert with experience in providing assistance and a history of success in multitasking. Dedicated to preserving professional connections in order to boost revenue and produce positive business outcomes. A team player and a team leader with great skills in analytical problem-solving, active listening, and oral communication. Strengthens customer experiences by using customer-focused practices, being aware of what the customer wants, and offering personalized solutions to encourage high sales.
Overview
7
7
years of professional experience
Work History
Core Team Member
Alamar Company (Domino's Pizza)
12.2020 - 01.2023
- Achieved high on-time delivery rates through careful route planning and time management skills.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
Cashier
Bin Dawood
01.2016 - 08.2016
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
Diploma of Administrative Purification - Marketing
Techincal And Vocational Training Corporation
Al Madinah, Saudi Arabia12.2021
High School Diploma -
Secondery Khaled Bin Alwaleed
Al Madinah, Saudi Arabia2016
Skills
- Project management
- Strong decision maker
- Complex problem solver
- Computer skills-Microsoft office
- E-Marketing
- Time Management
- Relationship builder
- Creativity
- Data analysis
Languages
Arabic
Native language
English
Elementary
A2
Volunteer Experience
- 100 Hours of community initiatives, Madinah Regional Municipality.
- 129Hours of Frequency Transmission Regulation, Madinah Regional Municipality.
- 34 Hours of Helping medical authorities in the Covid-19 pandemic.
Timeline
Core Team Member
Alamar Company (Domino's Pizza)
12.2020 - 01.2023
Cashier
Bin Dawood
01.2016 - 08.2016
Diploma of Administrative Purification - Marketing
Techincal And Vocational Training Corporation
High School Diploma -
Secondery Khaled Bin Alwaleed
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