Robin Raphel
Riyadh,Riyadh Region
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
1
1
Diploma in Bakery & Confectionery
1
1
Higher Secondery School
Work History
Barista
Half million
Riyadh, Riyadh Region
04.2022 - Current
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Built and nurtured customer loyalty by remembering personal preferences.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
Coffee Barista
Caffe benne
Riyadh, Riyadh Region
07.2018 - 07.2020
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Built and nurtured customer loyalty by remembering personal preferences.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
Barista
McDonald's
Vapi, India
03.2014 - 04.2016
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Built and nurtured customer loyalty by remembering personal preferences.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Education
High School Diploma - Commerce
04.2010 - 03.2012
Skills
- Beverage preparation
- Foam art
- Quick learner
- Food running
- Food preparation and safety
- Strong communication
- Ordering procedures
- Coffee brewing
- Food preparation
- Leadership
- Multilingual
Languages
English
Intermediate
Hindi
Upper intermediate
Malayalam
Intermediate
Additional Information
Referenece by
Anu Raphel
Mob no : +971553397712
My Personal no
Robin Raphel
Mob No: +966570859542
Timeline
Barista - Half million
04.2022 - Current
Coffee Barista - Caffe benne
07.2018 - 07.2020
Barista - McDonald's
03.2014 - 04.2016
National School of Open Schooling - High School Diploma, Commerce
04.2010 - 03.2012
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