ROBIN SAJAN
Dammam,Saudi Arabia
Summary
Accomplished supply chain and logistics professional with extensive expertise in end-to-end operations, inventory management, fleet coordination, and customer relationship management. Highly proficient in Microsoft Office, and Microsoft Dynamics AX (ERP) for data analysis and process optimization. Proven leader with strong team management, problem-solving, and service-driven skills, consistently delivering operational efficiency and high customer satisfaction. Experienced in international logistics and compliance, committed to applying industry knowledge to streamline workflows, improve performance, and strengthen business partners.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
16
16
years of professional experience
Work history
Logistics Supply Chain Supervisor
Arabian Vermiculite Industries (AVI)
Dammam, Saudi Arabia
09.2015 - 12.2025
- Plan, coordinate, and oversee end-to-end logistics operations, including transportation, warehousing, inventory management, and order fulfillment to ensure on-time delivery and cost efficiency.
- Develop and implement logistics strategies aligned with business objectives to optimize supply chain performance and reduce operational costs.
Manage relationships with freight forwarders, carriers, customs brokers, and suppliers to negotiate competitive rates and improve service levels. - Monitor shipment schedules, lead times, and delivery performance, maintaining a minimum 95% on-time delivery rate.
Oversee warehouse operations, including stock control, receiving, dispatch, and space utilization to maximize operational efficiency.
Implement lean logistics practices to streamline workflows, eliminate waste, and improve turnaround times. - Ensure compliance with import/export regulations, customs documentation, HS coding, and trade compliance requirements.
- Analyze logistics data and KPIs to identify bottlenecks, reduce freight costs, and drive continuous improvement initiatives.
- Manage inventory planning and cycle counts to maintain optimum stock levels while minimizing excess and obsolete inventory.
- Lead, train, and supervise logistics and warehouse teams to maintain safety standards, productivity targets, and service excellence.
- Coordinate cross-functionally with sales, procurement, production, and finance teams to align logistics execution with business needs.
- Manage budgets and control logistics expenditures while maintaining high service standards.
- Oversee ERP system transactions related to shipping, receiving, invoicing, and stock movements to ensure accurate records and reporting.
- Develop contingency plans to mitigate supply chain disruptions and ensure business continuity.
- Coordinated cross-functional teams for improved workflow efficiency.
- Liaised directly with clients, enhancing relations and service excellence.
- Improved customer satisfaction for repeat business through strategic planning of delivery times and routes.
- Coordinated closely with sales department, aligning logistics strategies with sales forecasts.
- Generated different reports for performance review and analysis.
- Educated teams on best practices to improve logistics operations and performance.
- Enforced health and safety regulations in the warehouse, promoting a safer work environment.
- Managed conflict resolution amongst team members, improving overall productivity.
Head of Logistics
Construction Material Chemical Industries (CMCI)
Dammam, Saudi Arabia
03.2010 - 08.2015
- Achieved 18% reduction in transportation costs through strategic carrier negotiations and route optimization.
- Led a team of analysts, enhancing forecasting accuracy by 22% using big data analytics.
- Implemented RFID tracking for in-transit goods, improving visibility and reducing misplaced inventory by over 50%.
- Optimized warehouse layout design, increasing storage capacity by 20% without physical expansion.
- Drove safety initiative that decreased workplace accidents by 35%, lowering insurance premiums.
- Managed a team of 50 staff, fostering continuous improvement to enhance overall productivity by 15%.
- Developed an Excel-based inventory forecasting tool, reducing out-of-stock scenarios by 30%.
- Orchestrated cross-departmental initiative, streamlining procurement processes and achieving 25% reduction in lead times.
- Delivered timely reports on logistics metrics to senior management for informed decision-making.
- Reduced order processing times through streamlining warehousing procedures, enhancing customer experience.
- Developed and enforced company-wide logistics policies for enhanced productivity.
- Organised training sessions for new employees on logistics protocols and procedures.
Education
Master of Business Administration (MBA) - Logistics and Supply Chain Management
Venkateshwara Open University
Advance Diploma - Business, Sales and Marketing Management
Kazian Global School of Business Management
INDIAB.sc (Degree) - Industrial Business, Human Resource and Industrial Operations Management
Bharathiar University
CoimbatoreAPICS Principle of Operations Management - MICROSOFT 365 - ERP
TRAX Consulting.
SAUDI ARABIA 12.2019 - 01.2020
Internal Auditor course - ISO 14001: 2004
QSCert Saudi Arabia
DammamSkills
- Microsoft Office and Dynamics AX
- ERP and Power BI
- Supply chain management
- Leadership and team management
- Customer relationship management
- Logistics operations problem-solving
- Fleet management acceptance
- Communication and customer relationships
- Industry knowledge
- Problem-solving and service orientation
- Inventory control proficiency
- Familiarity with ERP systems
- International logistics expertise
Language Proficiency
ENGLISH 95%
MALAYALAM 100%
HINDI 40%
ARABIC 10%
PERSONAL INFO
- IQAMA STATUS TRANSFERABLE
- MARITAL STATUS MARRIED
- NATIONALITY INDIAN
- RESIDENCE DAMMAM, SAUDI ARABIA
Disclaimer
I hereby declare that the information furnished above are true to the best of my knowledge and belief and can be supported with reliable documents when required.
Timeline
APICS Principle of Operations Management - MICROSOFT 365 - ERP
TRAX Consulting.
12.2019 - 01.2020
Logistics Supply Chain Supervisor
Arabian Vermiculite Industries (AVI)
09.2015 - 12.2025
Head of Logistics
Construction Material Chemical Industries (CMCI)
03.2010 - 08.2015
Master of Business Administration (MBA) - Logistics and Supply Chain Management
Venkateshwara Open University
Advance Diploma - Business, Sales and Marketing Management
Kazian Global School of Business Management
B.sc (Degree) - Industrial Business, Human Resource and Industrial Operations Management
Bharathiar University
Internal Auditor course - ISO 14001: 2004
QSCert Saudi Arabia