Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Rodelio Mamon

Rodelio Mamon

Riyad,Saudi Arabia

Summary

Accomplished restaurant management professional with extensive expertise in leadership excellence, food hygiene standards compliance, and restaurant marketing strategies. Demonstrated proficiency in financial reporting, cash handling, budget planning and execution, and budgeting and P&L reporting. Proven track record in staff recruitment, employee development, and restaurant openings. Adept at branding and promotion with a result-oriented approach to achieving business goals. Committed to maintaining high hygiene standards adherence and effective restaurant cost control.

Driven leader with talent for fostering teamwork and enhancing guest satisfaction. Possesses strong skills in managing operations and delivering exceptional customer service. Committed to creating memorable dining experience and driving business growth.

Driven professional with knack for leadership and operational management, excelling in team coordination and customer service. Strong background in staff training and inventory control, ensuring smooth and profitable restaurant operations. Committed to enhancing customer satisfaction and driving business growth in Managerial role.

Focused as Restaurant Manager with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives. Seasoned Restaurant General Manager with talent for creating memorable dining experiences. Transformed under performing locations into top revenue-generating sites by enhancing customer service and streamlining operations. Known for building cohesive teams and fostering culture of excellence, leading to higher customer satisfaction and increased repeat business. Offering strong leadership and excellent customer service skills, with focus on team collaboration and operational efficiency. Knowledgeable about managing diverse teams and ensuring high standards in fast-paced environment. Ready to use and develop communication, problem-solving, and organisational skills. Offering strong leadership and excellent customer service skills, with focus on team collaboration and operational efficiency. Knowledgeable about managing diverse teams and ensuring high standards in fast-paced environment. Ready to use and develop communication, problem-solving, and organisational skills in Managerial role.

Overview

27
27
years of professional experience
4
4
years of post-secondary education

Work history

Restaurant general manager

Alshaya Group
Riyadh, Riyadh Region
10.2016 - 03.2025
  • Boosted profitability through effective cost control measures.
  • Improved customer satisfaction by implementing innovative restaurant management strategies.
  • Managed staff rosters for optimal productivity and efficiency.
  • Oversaw inventory management to prevent stock shortages or excesses from occurring.
  • Trained team members to deliver exceptional customer service.
  • Handled customer complaints efficiently, ensuring their swift resolution whilst maintaining client satisfaction levels.
  • Ensured smooth operations by maintaining open communication lines with all staff members.
  • Identified areas of improvement through regular performance reviews.
  • Maintained a high standard of food quality with strict adherence to health and safety regulations.
  • Maintained smooth restaurant operations by coordinating and enforcing personnel policies and procedures in line with company standards.
  • Achieved financial goals through rigorous restaurant budgeting and forecasting.

Monitored and maintained stock levels for maximized efficiency and minimize waste.

  • Led by example in providing customers with attentive, professional restaurant service.
  • Conducted regular meetings with kitchen staff for consistent culinary output.
  • Streamlined processes for better service delivery and improved guest experience.
  • Coordinated promotional events to increase brand visibility within the local community.

Restaurant Manager

Dixie Fried Chicken
Riyadh, Riyadh Region
01.2011 - 01.2015
  • Ensured compliance to health and safety regulations for safe dining environment.
  • Innovated promotional strategies, raised brand awareness in local community.
  • Conducted regular meetings with staff; communicated updates and received feedback.
  • Conducted regular inspections for adherence to food hygiene norms and standards.
  • Trained new team members, enhanced service quality.
  • Managed daily operations for smooth restaurant functioning.
  • Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
  • Cultivated a positive work environment by fostering team spirit amongs staff.
  • Tracked key performance indicators on a weekly basis; identified areas needing improvement.
  • Cultivated a positive work environment by fostering team spirit amongst staff.

Restaurant manager

Chowking Foods Corporation
Bacolod city Philippines
03.1998 - 01.2011
  • Managed daily operations for smooth restaurant functioning.
  • Trained new team members, enhanced service quality.
  • Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
  • Conducted regular inspections for adherence to food hygiene norms and standards.
  • Coordinated events and parties to increase restaurant revenue.
  • Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
  • Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
  • Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
  • Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximize guest satisfaction.
  • Innovated promotional strategies, raised brand awareness in local community.
  • Planned menu changes seasonally for fresh dining options throughout the year.

Education

Bachelor of Education - Teaching

Carlos Hilado Memorial state University
Philippines
06.2014 - 03.2018

Skills

  • Leadership excellence
  • Food hygiene standards compliance
  • Restaurant marketing strategies
  • Hygiene standards adherence
  • Branding and promotion
  • Result-Oriented approach
  • Financial reporting
  • Cash handling
  • Budget planning and execution
  • Staff recruitment
  • Employee development
  • Budgeting and P&L reporting
  • Restaurant openings
  • Restaurant cost control

Languages

English
Advanced
Arabic
Intermediate

Affiliations

  • watching Movies
  • Balling games

Timeline

Restaurant general manager

Alshaya Group
10.2016 - 03.2025

Bachelor of Education - Teaching

Carlos Hilado Memorial state University
06.2014 - 03.2018

Restaurant Manager

Dixie Fried Chicken
01.2011 - 01.2015

Restaurant manager

Chowking Foods Corporation
03.1998 - 01.2011
Rodelio Mamon