Open to work
RODERICK Ngitngit
AL Khobar
Summary
Reliable problem-solver with keen interest in technology and customer service. Proven abilities in communication and troubleshooting, combined with solid foundation in Institutions and Laundry principles. Committed to resolving issues promptly and enhancing user satisfaction.
Personable and highly adaptable individual with talent for troubleshooting technical issues and providing clear, user-friendly solutions. Demonstrates strong communication skills and knack for problem-solving, ensuring positive customer interactions and swift resolution of technical challenges. Committed to enhancing customer satisfaction and operational efficiency in [Desired Position] role.
Overview
34
34
years of professional experience
Work history
Customer sales representative
Fabric Warehouse
Quezon City
1992.05 - 1999.03
Technical support representative
Diversey Saudi Arabia Limited
AL Khobar
1999.07 - Current
- Enhanced customer satisfaction with proactive problem resolution.
- Conducted regular system checks for potential issues detection.
- Worked diligently under pressure whilst maintaining high standard of work, demonstrating resilience and dedication in demanding situations.
- Resolved complex technical issues by providing effective troubleshooting.
- Communicated complicated concepts to customers with varying levels of technical understanding in non-patronising manner.
Education
Diploma of Higher Education - Marine Engineering
Philippine Maritime Institute
Quezon City10.1990
Skills
- Good negotiation techniques
- Flexibility in shifts
- Patience and empathy
- Technical reporting
Work preference
Job search status
Open to workSalary range
ر.س45000/yr - ر.س200000/yrTimeline
Technical support representative
Diversey Saudi Arabia Limited
1999.07 - Current
Customer sales representative
Fabric Warehouse
1992.05 - 1999.03
Diploma of Higher Education - Marine Engineering
Philippine Maritime Institute