TO HELPING ITS OTHERS
RODERICK NINO VICENTE
Service Supervisor Restaurant
MALABON CITY,Philippine
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
ASSISTANT MANAGER
BOGA SUPERFOODS TARIQ AL-HUSSAINI (KSA-JEDDAH)
RIYADH, Riyadh
2018.04 - 2025.04
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Self-motivated, with a strong sense of personal responsibility.
WAITER
JAVA TIME INCRPORATION (SAUDI RIYADH)
RIYADH
2015.09 - 2017.09
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered questions about store policies and addressed customer concerns.
WAITER
THE ROYALE SHARKSFIN SEAFOOD RESTAURANT
BINONDO, MANILA
2013.08 - 2014.09
- Used cash registers and credit card machines to cash out customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
WAITER
GOLDEN FORTUNE SEAFOOD RESTAURANT
VICTORY CENTRAL MALL, CALOOCAN CITY
2012.09 - 2013.08
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
WAITER
GOLDEN FORTUNE SEAFOOD RESTAURANT
SOLER BINONDO, MANILA
2009.07 - 2012.08
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
SALES EXECUTIVE /Telemarketer Sales Representative
BAYAN TELECOMMUNICATION INC.
SAN FRANCISCO DEL MONTE, QUEZON CITY
2007.04 - 2009.06
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
SALESMAN / MASS DISPLAY
SUPER VALUE INCOPORATED
SM NORTH EDSA, QUEZON CITY
2006.03 - 2006.08
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
WAITER
THE ARISTOCRAT RESTAURANT
MALATE, MANILA
2005.04 - 2005.09
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
FACTORY WORKER
SEVILLA CANDLE FACTORY INCORPORATED
MALABON CITY
2004.09 - 2005.02
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
CHECKER, DEPARTMENT STORE
SM MART INCORPORATED
SM NORTH EDSA, QUEZON CITY
2003.04 - 2003.08
- Restocked and organized merchandise in front lanes.
- Processed both cash and card purchases and returns.
- Assisted with unloading customer carts onto conveyor belt.
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
SALESMAN, TOYS DEPARTMENT STORE
EVER PLAZA INCORPORATED
CALOOCAN CITY
2002.07 - 2002.12
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
PRODUCTION WORKER
HANABISHI PHILIPPINES INCORPORATED
MALABON CITY
2001.06 - 2001.12
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Education
VACATIONAL - INFORMATION TECHNOLOGY MANAGEMENT
INTERNATIONAL ELECTRONICS AND TECHNICAL INSTITUTES
PHILIPPINES1999-10
HIGH SCHOOL - HIGH SCHOOL
MALABON NATIONAL HIGH SCHOOL
PHILIPPINES1997-04
ELEMENTARY - Elementary Education
MUZON ELEMENTARY SCHOOL
PHILIPPINES1993-03
Skills
- P>Employee performance evaluations
- P>Recruiting and interviewing
- P>Employee scheduling
- P>Operations management
- Staff Supervision
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of numbers staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
I grew up in the restaurant job for a long time 10 years so I'm familiar with it and I also know myself that I can do the position I'm going into and I've also worked in heavy jobs and I should get more for life that job and I'm looking for a company that offers like me to share what I know to help grow in reality for myself so that I can also help my family because I'm one of those who help them.
Certification
CERTIFICATE OF ATTENDANCE, EFFECTIVE RESTAURANT COMMUNICATION, BOGA SUPER FOODS TARIQ AL HUSSAINI
CERTIFICATE OF AWARD, EMPLOYEE OF THE MONTH AWARD, BOGA SUPER FOODS TARIQ AL HUSSAINI
CERTIFICATE OF ATTENDANCE, MICROSOFT OFFICE 97 , At IETI SCHOOL SYSTEM
Interests
Work Preference
Work Type
Full TimeContract WorkTimeline
ASSISTANT MANAGER
BOGA SUPERFOODS TARIQ AL-HUSSAINI (KSA-JEDDAH)
2018.04 - 2025.04
WAITER
JAVA TIME INCRPORATION (SAUDI RIYADH)
2015.09 - 2017.09
WAITER
THE ROYALE SHARKSFIN SEAFOOD RESTAURANT
2013.08 - 2014.09
WAITER
GOLDEN FORTUNE SEAFOOD RESTAURANT
2012.09 - 2013.08
WAITER
GOLDEN FORTUNE SEAFOOD RESTAURANT
2009.07 - 2012.08
SALES EXECUTIVE /Telemarketer Sales Representative
BAYAN TELECOMMUNICATION INC.
2007.04 - 2009.06
SALESMAN / MASS DISPLAY
SUPER VALUE INCOPORATED
2006.03 - 2006.08
WAITER
THE ARISTOCRAT RESTAURANT
2005.04 - 2005.09
FACTORY WORKER
SEVILLA CANDLE FACTORY INCORPORATED
2004.09 - 2005.02
CHECKER, DEPARTMENT STORE
SM MART INCORPORATED
2003.04 - 2003.08
SALESMAN, TOYS DEPARTMENT STORE
EVER PLAZA INCORPORATED
2002.07 - 2002.12
PRODUCTION WORKER
HANABISHI PHILIPPINES INCORPORATED
2001.06 - 2001.12
VACATIONAL - INFORMATION TECHNOLOGY MANAGEMENT
INTERNATIONAL ELECTRONICS AND TECHNICAL INSTITUTES
HIGH SCHOOL - HIGH SCHOOL
MALABON NATIONAL HIGH SCHOOL
ELEMENTARY - Elementary Education
MUZON ELEMENTARY SCHOOL