Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic
Rodolfo jr balaba

Rodolfo jr balaba

Jeddah,Saudi Arabia

Summary

Driven and adaptable professional with strong foundation in problem-solving and analytical thinking, seeking to leverage technical knowledge and project management skills. Proficient in system design and integration, combined with excellent communication and teamwork abilities. Aims to deliver innovative solutions and enhance operational efficiency.

Overview

23
23
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Systems engineer (Fire Alarm System)

ACC Safety & Security
Jeddah, Saudi Arabia
09.2024 - Current

● Service / Maintenance of Fire Alarm and including fault finding.

● Repair and installation of Fire Alarm System

● Respond to Call out requests during working hours within agreed timescales

● Interact face to face with the customers on site regarding their maintenance requirements,

To include generating appropriate service certification and obtain agreement, signature

From client.

● Inspection, testing for suppression systems at commercial facilities.

Simplex Fire Alarm System (FM200 Fire Suppression System)

FeelSef Fire Alarm System (Conventional and Addressable) (Programmer)

Secutron Fire Alarm System (Conventional and Addressable)

  • Installation and configuration of IP CCTV systems and associated Access Control System.
  • Evaluate signal quality and performance with computers, networks and software.

Repair and configuration of CCTV systems.

● Installation of Access Control System (Keri System)

- Design and plan the installation.

- Run wiring

- Install electric door locks.

- Wire door locks to the controller.

- Install the readers

- Wire the readers to the controller.

- Configure the system

- Inspect and test

Infrastructure Operation Technician

Saudi Telecom Company (STC)
Jeddah, Saudi Arabia
02.2010 - 08.2025
  • Handled incoming phone calls providing internet technical support.
  • Implements all scheduled 24/7 network surveillance and monitoring activities.
  • Taken and handled that customer’s issue with care and urgency.
  • Responsible for installing, testing, troubleshooting, repairing, removing, and maintaining all equipment associated with DSL applications as well as computers, including Networking Interface Devices, wiring plans and miscellaneous equipment.
  • Provided a high level of customer service, calling customers back to ensure services were functioning properly.
  • Connected small wires with splicing equipment in order to provide houses and businesses with faster internet and cable.
  • Taking ends of cables off of cable boxes and prepping cables by stripping casing off to bare fibers, placing into enclosure structure.
  • Using laser light testers that shoot light through fiber optic cable we would test to ensure spliced fibers were allowing the travel of light.
  • Splicing, testing, and working with customers on finding fiber paths.

DSL Technician / CCTV Technician / Fire Alarm Sys.

INFOCOM
Butuan, Philippines
08.2009 - 01.2010
  • Handled incoming phone calls providing internet technical support.
  • Taken and handled that customer’s issue with care and urgency.
  • Responsible for installing, testing, troubleshooting, repairing, removing, and maintaining all equipment associated with DSL applications as well as computers, including Networking Interface Devices, wiring plans and miscellaneous equipment.
  • Provided a high level of customer service, calling customers back to ensure services were functioning properly.
  • Installation and configuration of IP CCTV systems and associated Access Control System.
  • Evaluate signal quality and performance with computers, networks and software.
  • Repair and configuration of CCTV systems.
  • Provision of training to the customer personnel.
  • Utilization of technical manuals from manufacturers to troubleshoot systems.
  • Complete the paper work as directed by the management.
  • Comply with the safety standards, guidelines and directives.
  • Conducting yourself and work ethics.
  • Demonstrate general electrical theory and technical know-how of electrical systems.
  • Install, maintain and repair fire alarms systems
  • Carry out regular checks on fire alarm systems

· Test fire alarm systems and components.

· Respond to emergency call-outs and repair faults.

· Ensure fire alarm systems are compliant with current regulations.

  • Provide technical support to customers

DSL Technician

Bayantel, Inc.
Butuan, Philippines
11.2004 - 07.2009
  • Handled incoming phone calls providing internet technical support.
  • Taken and handled that customer’s issue with care and urgency.
  • Responsible for installing, testing, troubleshooting, repairing, removing, and maintaining all equipment associated with DSL applications as well as computers, including Networking Interface Devices, wiring plans and miscellaneous equipment.
  • Provided a high level of customer service, calling customers back to ensure services were functioning properly.

Computer network technician

New Butuan Otis Superstore
Butuan, Philippines
04.2002 - 01.2003
  • Installing computers
  • Troubleshooting different computer issues
  • Maintain office hardware and software
  • Installing and testing new software
  • Provide technical support
  • Maintain records of all network events
  • Advanced troubleshooting and network optimization
  • Network monitoring and installing computer networks

Education

Bachelor of Science - Computer Engineering

Saint Joseph Institute of Technology
Butuan, Philippines
06.1997 - 03.2002

Bachelor of Science - Electronics & Communication Engineering

Saint Joseph Institute of Technology
Butuan, Philippines
06.2006 - 03.2007

Skills

Computer Skills, Fast/Adaptive Learning, Communication Skills, Problem Solving Skills, Teamwork Skills, Technical Skills

Languages

English
Advanced
Arabic
Intermediate

Affiliations

  • Chess
  • playing video games
  • playing basketball

Certification

Customer Centricity - June 20, 2023

Cyber Security - August 8, 2023

Software Assets Managements (SAM) - January 30, 2024

Saudi Council for Engineers (SCE)

Timeline

Systems engineer (Fire Alarm System)

ACC Safety & Security
09.2024 - Current

Infrastructure Operation Technician

Saudi Telecom Company (STC)
02.2010 - 08.2025

DSL Technician / CCTV Technician / Fire Alarm Sys.

INFOCOM
08.2009 - 01.2010

Bachelor of Science - Electronics & Communication Engineering

Saint Joseph Institute of Technology
06.2006 - 03.2007

DSL Technician

Bayantel, Inc.
11.2004 - 07.2009

Computer network technician

New Butuan Otis Superstore
04.2002 - 01.2003

Bachelor of Science - Computer Engineering

Saint Joseph Institute of Technology
06.1997 - 03.2002
Rodolfo jr balaba