ROGAIA YOUSIF ATAALMANAN ALTAHER
Riyadh
Summary
Skilled professional specialising in customer-focused roles within fast-paced, target-driven environments. Can deliver high conversion rates and customer satisfaction through superb communication skills and product knowledge. Committed to achieving sales targets, equipped with persuasive negotiation skills and resilience.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work history
Sales consultant
Bayut KSA Company
Riyadh
2025.12 - Current
- Built strong relationships with customers, resulting in repeat business.
- Conducted market research for better understanding of industry trends.
- Negotiated contracts leading to mutually beneficial agreements.
Sales assistant
Dr tom clinic
Riyadh
2025.06 - 2025.11
- Utilised excellent communication skills to provide detailed product information.
- Built strong relationships with regular customers for repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Telesales agent
Elite bricks
Dubai
2025.01 - 2025.04
- Adhered strictly to regulations regarding data protection and confidentiality, minimising risk of breaches.
- Displayed extensive product knowledge whilst handling customer queries.
- Proactively learned about new products to provide up-to-date information to customers.
Sales consultant
Casa estrella real estate company
Dubai
2024.10 - 2024.12
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Enhanced sales performance with thorough knowledge of product range.
- Fostered a positive team environment to drive collective success in sales targets.
- Collaborated closely with marketing team to develop sales strategies.
Marketing coordinator
Tafasil company
Riyadh
2023.01 - 2023.04
- Optimised sales methods to best engage, acquire and retain customers.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
- Liaised with board members and stakeholders to discuss budgetary and operational needs and goals.
- Guided clients on brand image and ethos to foster winning brand strategy and increased online engagement.
- Created professional business correspondence, spreadsheets and presentations.
Sales executive
Sudatel company
2021.05 - 2022.05
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Ensured smooth running of operations with timely preparation of reports.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Assisted customers in making informed decisions by providing detailed product information.
Administrative assistant
Alhowaby medical company
2020.04 - 2021.04
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Expedited document filing system with a new, organised method.
- Managed front desk duties to ensure smooth operation of reception area.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Performed bookkeeping tasks, including invoicing and expense tracking.
Education
Bachelor of Commercial Studies - Banks and financial
University of technology
KhartoumSkills
- Communication skills
- Sales
- Organisation skills
- Attention to details
- Problem solving skills
- Customer service skills
- MS office skills
- Follow-Up persistence
LANGUAGES
Arabic
English
Certification
CIM LEVEL 4
Timeline
Sales consultant
Bayut KSA Company
2025.12 - Current
Sales assistant
Dr tom clinic
2025.06 - 2025.11
Telesales agent
Elite bricks
2025.01 - 2025.04
Sales consultant
Casa estrella real estate company
2024.10 - 2024.12
Marketing coordinator
Tafasil company
2023.01 - 2023.04
Sales executive
Sudatel company
2021.05 - 2022.05
Administrative assistant
Alhowaby medical company
2020.04 - 2021.04
Bachelor of Commercial Studies - Banks and financial
University of technology