Ronald Hallasgo
HR And Admin
Riyadh
Summary
A dedicated, passionate, and hardworking person who worked in the food industry for 2 years with a 8 years background in HR and Administrative Roles in different work environments and almost 4 years in call center industries. Self-motivated, cheerful customer service professional, personable, and adaptable in managing difficult situations. Highly organized, meticulous, and proficient in using MS Office (Word, Excel, Visio, PowerPoint, and Dynamics). Can handle multiple tasks from hospitality, coordinating, and managing in a very diverse work environment.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Recruitment Specialist
Keden International Company
Riyadh
09.2019 - Current
- Identify current and prospective staffing requirements, prepare and post notices and advertisements, and collect and screen applications
- Advise job applicants on employment requirements and on terms and conditions of employment
- Coordinate and participate in selection and examination boards to evaluate candidates
- Notify applicants of the results of the selection process and prepare job offers
- Advise managers and employees on staffing policies and procedures
- Negotiate settlements of appeals and disputes and co-ordinate termination of the employment process
- Determine eligibility to entitlements, arrange staff training, and provide information or services such as employee assistance, counseling recognition programs
Food Service Supervisor
Viera Cafe
Gingoog
06.2017 - 08.2019
- Supervise, co-ordinate and schedule the activities of staff who prepare, portion, and serve food
- Estimate and order ingredients and supplies required for meal preparation
- Maintain records of stock, repairs, sales, and wastage
- Train staff in job duties, and sanitation and safety procedures
- Ensure that food and service meet quality control standards
- May participate in the selection of food service staff and assist in the development of policies, procedures, and budgets
- Plan menus and determine related food and labor costs
Talent Development Asst. Officer
Holool Aloula (NCBS)
Riyadh
05.2016 - 05.2017
- Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
- Schedule and confirm appointments and meetings with the employer
Answer telephone and electronic inquiries and relay telephone calls and messages - Set up and maintain manual and computerized information filing systems
- Record and prepare minutes of meetings
- Arrange travel schedules and make reservations
- Compile data, statistics, and other information to support research activities
- Organize conferences and other management meetings
Administrative Assistant
Bahri
Riyadh
06.2015 - 03.2016
- Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
- Co-ordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services
- Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning, and management processes
- Assist in the preparation of the operating budget and maintain inventory and budgetary controls
- Assemble data and prepare periodic and special reports, manuals, and correspondence
- Answer telephone and electronic inquiries and relay telephone calls and messages
- Set up and maintain manual and computerized information filing systems
Office Assistant
MS Alsuwaidi (SABIC)
Riyadh
04.2012 - 04.2015
- Schedule and confirm appointments and meetings with the employer
- Order office supplies and maintain inventory
- Answer telephone and electronic inquiries and relay telephone calls and messages
- Set up and maintain manual and computerized information filing systems
- Determine and establish office procedures
- Record and prepare minutes of meetings
- Arrange travel schedules and make reservations
- May compile data, statistics, and other information to support research activities
- Coordinate and participate in selection and examination boards to evaluate candidates
- Notify applicants of the results of the selection process and prepare job offers
Customer Service Representative
Call Center Company
Manila
03.2008 - 10.2011
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Science - Commerce Major in Management
Gingoog City Colleges Inc.
Gingoog City, Philippines 06.2003 - 03.2007
No Degree - Caregiving And Nursing Aid Course
Total Care International
Riyadh, Saudi Arabia 04.2001 -
Skills
Recruitment strategies
Global recruitment
Annual evaluations
Business requirements understanding
Organizational planning knowledge
Administrative support
Salary and benefits negotiations
Offer letters
Applicant Tracking Systems
Time management
Administrative skills
Timeline
Recruitment Specialist
Keden International Company
09.2019 - Current
Food Service Supervisor
Viera Cafe
06.2017 - 08.2019
Talent Development Asst. Officer
Holool Aloula (NCBS)
05.2016 - 05.2017
Administrative Assistant
Bahri
06.2015 - 03.2016
Office Assistant
MS Alsuwaidi (SABIC)
04.2012 - 04.2015
Customer Service Representative
Call Center Company
03.2008 - 10.2011
Bachelor of Science - Commerce Major in Management
Gingoog City Colleges Inc.
06.2003 - 03.2007
No Degree - Caregiving And Nursing Aid Course
Total Care International
04.2001 -