Ronald John
Channel Sales Associate
Riyadh
Summary
Experienced Channel Sales Representative with a demonstrated history of working in the food & beverages industry. Skilled in Excel. Strong marketing professional with a Bachelor of Commerce focused in Finance, General from University of Calicut.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Online Channel Sales Associate
Dunkin Donuts
Riyadh
06.2020 - Current
- Developed team communications and information for meetings.
- Created plans and communicated deadlines to complete targets on time.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Increased customer satisfaction by resolving issues.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Handled +200 calls per day to address customer inquiries and concerns.
- Resolved problems, improved operations and provided exceptional service.
Store Salesman
Dunkin Donuts
Riyadh
10.2018 - 06.2020
- Work as a Store Salesman in Dunkin Donut's different stores for almost 2 Years.
- Informed customers of current store promotions to encourage additional sales purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders and gift card activations.
- Increased sales and customer satisfaction through personalized servicing.
- Answered questions about store policies and addressed customer concerns.
- Folded and arranged merchandise in attractive displays to drive sales.
Field Sales Representative
Anupama Gold And Diamonds
Perambra, Kozhikode
04.2017 - 10.2018
- Visited key customers repeatedly to promote retention and relationships.
- Generated advertising brochure for vendor use.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Attended monthly sales meetings and quarterly sales trainings.
- Achieved or exceeded company-defined sales quotas.
- Exceptional computer skills
Education
Bachelor of Arts - Bachelor of Commerce - Finance
University of Calicut
Mercy College, Perambra 05.2014 - 05.2017
Diploma - Indian and Foreign Accounts, Accounting
G Tech Computer Centre
Kuttiady, Kozhikode 01.2013 - 01.2014
+2, Biology/Biological Sciences, -
ST. MARY'S HS MARUDONKARA
Maruthonkara, Kozhikode 05.2010 - 05.2012
High School Diploma -
St. Joseph High School
Chembanoda, Kozhikode 03.2007 - 03.2010
Skills
Microsoft Wordundefined
Timeline
Online Channel Sales Associate
Dunkin Donuts
06.2020 - Current
Store Salesman
Dunkin Donuts
10.2018 - 06.2020
Field Sales Representative
Anupama Gold And Diamonds
04.2017 - 10.2018
Bachelor of Arts - Bachelor of Commerce - Finance
University of Calicut
05.2014 - 05.2017
Diploma - Indian and Foreign Accounts, Accounting
G Tech Computer Centre
01.2013 - 01.2014
+2, Biology/Biological Sciences, -
ST. MARY'S HS MARUDONKARA
05.2010 - 05.2012
High School Diploma -
St. Joseph High School
03.2007 - 03.2010
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