RONY HADCHITY
Riyadh
Summary
A hospitality background and food and beverage knowledge, driving F&B companies down the road of sustainability, profitability & success along with leading, motivating & inspiring the F&B team. Self-belief & hard work will always earn your success.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
DIRECTOR OF OPERATIONS
Gamechangers Hospitality Investments
Riyadh
03.2024 - 03.2025
- Oversee the daily operations of all food and beverage outlets
- Ensure smooth service flow, adherence to brand standards, and guest satisfaction
- Implement policies and standard operating procedures (SOPs) to optimize efficiency
- Develop and manage budgets for food and beverage departments
- Analyze profit and loss (P&L) statements and control costs
- Monitor food and beverage costs, pricing, and revenue growth strategies
- Hire, train, and manage staff, including managers, chefs, and front-of-house teams
- Conduct leadership training and career development programs
- Work with chefs and mixologists to develop and update menus
- Ensure quality control and consistency in food and beverage offerings
- Manage vendor relationships and negotiate supplier contracts
- Ensure top-tier guest satisfaction by monitoring service quality
- Identify new market trends and incorporate innovative F&B concepts
- Develop and execute strategies for increasing revenue and guest engagement
- Collaborate with marketing teams on promotions and brand awareness campaigns
- Ensure compliance with food safety, hygiene, and health regulations
DIRECTOR OF OPERATIONS
ATHMAR al Khaleej (SOLIA / KHANEEN)
Riyadh
04.2021 - 12.2023
- Responsible for overseeing the day-to-day operations of multiple outlets and supporting the division in the development and financial success of the Brand
- Predict requirements, submit information for Premise budgets, Schedule expenditures, analyze financial reports and manage quality and cost control to attain set financial/Operational objectives
- Improve the department's efficiency by developing/enhancing and implementing all processes and procedures
- Analysis at the end of each month based on the Profit & Loss Statement and development plans
- Reduce food costs significantly and maintain a good cost by implementing standards and inventory control and by revising and controlling the suppliers' list
- Supervise daily planning and operation and create a motivated 'team spirit' environment to increase staff productivity
- Conduct weekly briefings and monthly meetings with departments heads
- Assist in the development of the Marketing Planning and Marketing Strategy with the executive committee
- Assist and apply all HR Policies and procedures
- Supervise all areas of operation and make sure employees abide by internal rules and regulations on service standards, quality of food and service, hygiene, and safety regulations as per ministry of health or municipality
DIRECTOR OF OPERATIONS
PLENTY OF THING'S RIYADH (Consulting)
Riyadh
10.2020 - 03.2021
- Development & implementation of new policies and procedures for the entire company operation
- Restructuring HR & operational procedures and opening of 9 brands as coffee shop, juice, pizza, Italian, Greek, shisha lounge, sweet and a central kitchen and the office support team
- Developing and management of a new F&B concept and executing the launch
- Creating business plan, vision, and mission for the company
- Restructuring P&L statements and standardizing all fiscal activities within the company
- Creating KPI's for all senior team members and monitoring progress
- Recruitment, screening and interviewing potential new employees
DIRECTOR OF OPERATIONS
NEEM HOLDING (AHSSA) IWAN AL CHAMI (ZAHRAN/KHOBAR)
03.2019 - 08.2020
- Creating and implementing long-term & short-term business strategies to improve & maximize revenue
- Menu engineering, incorporating food trends & adhering to the budgeted food cost percentage
- Budget, forecast & P&L management, and monitoring
- Leading, motivating, and incentivizing teams to improve food cost percentage
- Directing & leading the marketing team in maximizing the annual marketing plan according to budget
- Establishing standard policies and procedures for the efficient operations of outlets while supervising and ensuring all procedures are followed
- Managing development and training outlets managers & chief to drive the business and contribute towards the company's success
- Conducting regular on-site spot checks and audits to ensure standards & procedures are being adhered to correctly
OPERATIONS MANAGER
BURJ AL HAMAM, BILBOL / LEBANON
07.2016 - 12.2018
- Managing the refurbishment and opening of all outlets
- This task involves ensuring deadlines are met, supervising all construction staff, and liaising with the design team
- All aspects of recruiting staff for the outlets
- Including liaising with Recruitment agencies, placing ads in different press sources, interviewing, and eliminating potential candidates, negotiating salaries/packages, and arranging visas
- Training new staff with training programs designed and coaching
- Organizing all HR Duties for staff
- Arranging a marketing plan for the outlets including the budgeting and execution of all advertisements
- Arranging promotions and theme nights to increase sales
- Establishing and maintaining good relationships with customers
Assistant operations Manager
Acquire Foods, Kuwait
05.2014 - 05.2016
Outlets Manager
Black Diamond Hotel, Lagos, Nigeria
Lagos
02.2012 - 02.2014
Various Roles
01.2002 - 12.2011
- Waiter, Head Waiter, Room Service, Supervisor, Manager at Saniour Café & Resto, Promenade Hotel, Le Log, Quatro lounge
Education
High Diploma - undefined
Hotel Management Technique
01.2003 - 01.2008
Skills
- Restaurant Operations
- Operational Audit
- Business Planning
- Process Optimization
- Supply chain Management
- Inventory Management
- Health and safety Standard
- Training development
- Financial Management
- Leadership and Coaching
- Restaurant opening
- Profit and Loss
- People development
- Business Development
Languages
English
Fluent
Arabic
Fluent
French
Intermediate (B1)
Certification
Iso 22000
Timeline
DIRECTOR OF OPERATIONS
Gamechangers Hospitality Investments
03.2024 - 03.2025
DIRECTOR OF OPERATIONS
ATHMAR al Khaleej (SOLIA / KHANEEN)
04.2021 - 12.2023
DIRECTOR OF OPERATIONS
PLENTY OF THING'S RIYADH (Consulting)
10.2020 - 03.2021
DIRECTOR OF OPERATIONS
NEEM HOLDING (AHSSA) IWAN AL CHAMI (ZAHRAN/KHOBAR)
03.2019 - 08.2020
OPERATIONS MANAGER
BURJ AL HAMAM, BILBOL / LEBANON
07.2016 - 12.2018
Assistant operations Manager
Acquire Foods, Kuwait
05.2014 - 05.2016
Outlets Manager
Black Diamond Hotel, Lagos, Nigeria
02.2012 - 02.2014
High Diploma - undefined
Hotel Management Technique
01.2003 - 01.2008
Various Roles
01.2002 - 12.2011
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