Roqiayah Fallatah
Makkah,Saudi Arabia
Summary
Accomplished professional with expertise in setting priorities, confidential correspondence, and efficient communication. Demonstrates a diplomatic approach and interaction, ensuring regulatory compliance and cultural awareness. Proven track record in confidentiality maintenance, serious incident reporting and investigation, and outstanding written and verbal communication. Engaging leadership style with a focus on staff training and development, data protection compliance, product knowledge, and multitasking.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality assurance facilitator
King Abdullah Medical City
Makkah, Saudi Arabia
01.2020 - Current
- Ensured adherence to safety guidelines during all stages of production.
- Monitored daily operations closely ensuring no compromise on set quality standards.
- Enhanced efficiency of quality checks with streamlined processes.
- Led cross-functional team meetings on QA process improvements; enhanced overall productivity.
- Coordinated effectively across departments for seamless communication on product issues.
- Proactively identified areas for improvement in existing procedures; drove innovation.
- Coordinated internal audits periodically; confirmed strict adherence to regulations.
- Performed comprehensive risk assessments to prevent potential defects.
- Monitored health and safety measures for guaranteed compliance.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Conducting nearly 15-20 committees meetings and round 8 internal meeting
Administrative specialist
king Abdullah Medical City
Makka, Saudi Arabia
04.2011 - Current
- Contributed to team efficiency by performing multi-tasking under tight deadlines.
- Managed correspondence to improve external relationships.
- Streamlined office operations by implementing effective administrative procedures.
- Fostered a positive work environment with strong interpersonal skills.
- Facilitated training sessions to increase employee productivity and knowledge base.
- Assisted in project management tasks, contributing to efficient completion of tasks.
- Liaised between departments for smoother workflow processes.
- Identified and implemented process improvements to streamline administration operations.
- Kept adequate office supplies on hand to support staff and business requirements.
Education
Bachelor of English Literature - English Literature
UQU (college od education)
Makkah, Saudi Arabia 01.2000 - 12.2004
Master of MBA - Business
KAAU
Jeddah,Saudi Arabia 08.2023 -
Skills
- Setting priorities
- Confidential correspondence
- Efficient communication
- Diplomatic approach
- Diplomatic interaction
- Regulatory compliance
- Engaging leadership style
- Cultural awareness
- Confidentiality maintenance
- Serious incident reporting and investigation
- Outstanding written and verbal communication
- Staff training and development
- Data protection compliance
- Product knowledge
- Multitasking
Languages
English
Upper intermediate
Affiliations
- Evoked and attrackted to learn different language ( French-Turkish)
- Reading books (self steeming- enriching knowledge-novels)
- Joining Toastmaster International Club ( for practicing and delivering bublic speaking with goals)
- Joining into a voluntery team under (Ana Sihi )community for social and medical awarness and interactive zone
Accomplishments
-Certificate of Participation JCI Preparation 2023.
-Certificate in Participating In CBAHI-2023-CEO.
-Certificate of participation in Upgrading The Electronic System (HIMSS) Certificate-CMO-2022
-Certificate in (Good Catch) For Patient’s Safety 15-05/2022
-Certificate In Participating In Hajj Preparation -2022
-Selected as Distinguished Employee of the Year-2021
-yearly excellence award 2021
Certification
10 Courses from Institute of Public Administration (IPA)2024
RCA workshop -2024
certificate of attendence in lead auditor for ISO Quality 2024
quality comettive potencial among across health care sector2023
qaulity improvement methedology 2023
TOT-2020
Timeline
Master of MBA - Business
KAAU
08.2023 -
Quality assurance facilitator
King Abdullah Medical City
01.2020 - Current
Administrative specialist
king Abdullah Medical City
04.2011 - Current
Bachelor of English Literature - English Literature
UQU (college od education)
01.2000 - 12.2004
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