Rose Ann Lopez
Cavite,Philippines
Summary
Looking for an appropriate position and desire to work with your leading company where my skills, knowledge, capabilities and personal strengths will be utilized and enhanced. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Cashier | Gaming Assistant
WR GAMING AND INTERTAINMENT
Quezon City, Philippines
2022.11 - 2023.03
- Engaged in pleasant chit chat for friendly and personalized service.
- Educated customers on promotions, offers and special events to enhance product sales.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Resolved customer complaints and answered queries about store products.
- Trained and mentored new cashiers and clerks in correct processes.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Redeemed stamps and vouchers against transactions.
Clerk
TRONIX IMAGING
Taguig City, Philippines
2018.01 - 2018.08
- Supported staff with administrative needs for photocopying, faxing and filing.
- Took dictation and transcribed words for staff to create records and correspondence.
- Trained junior clerks in best practices and daily administration requirements.
- Kept adequate office supplies on hand to support staff and business requirements.
- Gathered and registered information on database.
- Produced clean, error-free professional business correspondence for office team.
- Answered phones, replied to emails and directed calls to appropriate department.
- Maintained clean and organized workstation to comply with office standards.
Cashier | Gaming Assistant
BIGGAME INC (Pagcor E-games)
Quezon City, Philippines
2010.05 - 2014.09
- Engaged in pleasant chit chat for friendly and personalized service.
- Redeemed stamps and vouchers against transactions.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Received and processed stock using inventory management system.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Kept appropriate stock levels to match expected demand.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Facilitated maintenance and repairs of office equipment and machinery.
- Provided printing, photocopying scanning support to colleagues.
Education
High School Diploma -
Ramon Magsaysay High School - Cubao
Quezon City, Philippines /2000 - /2004
Diploma - Bachelor of Science in Nursing
St. Jude College
Philippines /2004 - /2006
Skills
- Flexible, goal oriented, highly motivated and can work with minimum supervision
- Has the ability to work independently or as a team
- Has the ability to establish a good working relationship to the people, with good communication and writing skills
- Proficient with computer literate such as Microsoft Word, Microsoft Excel, Powerpoint and Internet
- Able to do various other duties as assigned and as needed
- Social media marketing
Certification
I do hereby certify that the above information is true and correct to the best of my knowledge.
Languages
English
Upper intermediate
Timeline
Cashier | Gaming Assistant
WR GAMING AND INTERTAINMENT
2022.11 - 2023.03
Clerk
TRONIX IMAGING
2018.01 - 2018.08
Cashier | Gaming Assistant
BIGGAME INC (Pagcor E-games)
2010.05 - 2014.09
High School Diploma -
Ramon Magsaysay High School - Cubao
/2000 - /2004
Diploma - Bachelor of Science in Nursing
St. Jude College
/2004 - /2006