Raed Alghamdi
Branch Operation Manager
Jeddah
Summary
Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Branch Operation Manager
Mobily
Jeddah
04.2020 - Current
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained friendly and professional customer interactions.
- Demonstrated leadership skills in managing Sales from concept to completion.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Branch Senior Manager
Mobily
Yanbu
04.2018 - 04.2020
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Assessed employee performance and developed improvement plans.
- Resolved various issues impacting sales management and business operations.
- Boosted sales and customer loyalty through incentive programs.
Branch Floor Manager
Mobily
Al Madinah Al Munawwarah
10.2013 - 04.2018
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing Sales from start to finish.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Acting Branch Supervisor
Mobily
Yanbu
04.2013 - 10.2013
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Retail Senior Sales Executive
Mobily
Yanbu
04.2011 - 04.2013
- Exercised leadership capabilities by successfully motivating and inspiring others.
Retail Sales Executive III
Mobily
Yanbu
04.2010 - 04.2011
- Developed and maintained courteous and effective working relationships.
Sales Executive
Mobily
Tabuk
04.2008 - 04.2010
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Data Entry
Sawary Group
Jeddah
06.2007 - 04.2008
Education
Bachelor of Science - Biochemistry
King AbdulAziz University
Jeddah, Saudi Arabia 05.2002 - 05.2007
Skills
Computer proficiency
Microsoft Office
Work under pressure
Working in a team
Time management
Effective communication
Fast learning
Adaptation and flexibility
Timeline
Branch Operation Manager
Mobily
04.2020 - Current
Branch Senior Manager
Mobily
04.2018 - 04.2020
Branch Floor Manager
Mobily
10.2013 - 04.2018
Acting Branch Supervisor
Mobily
04.2013 - 10.2013
Retail Senior Sales Executive
Mobily
04.2011 - 04.2013
Retail Sales Executive III
Mobily
04.2010 - 04.2011
Sales Executive
Mobily
04.2008 - 04.2010
Data Entry
Sawary Group
06.2007 - 04.2008
Bachelor of Science - Biochemistry
King AbdulAziz University
05.2002 - 05.2007