Ruchi Dixit

Responsibilities and Achievements

• Led end‑to‑end IT project delivery, from planning through implementation and closure
• Defined project scope, goals, deliverables, timelines, and budgets to align with business needs
• Coordinated cross‑functional teams including developers, testers, designers, and stakeholders to achieve milestones
• Managed resource allocation and task delegation to optimise productivity and meet deadlines
• Communicated project progress, risks, and outcomes to clients and senior management
• Identified and mitigated project risks, resolving issues to prevent delays
• Utilised project tools for tracking progress and reporting
• Ensured quality standards and technical requirements were met throughout project phases
• Successfully delivered multiple IT projects on time and within budget, improving client satisfaction and trust
• Reduced delivery delays by implementing proactive risk management and clear milestone tracking
• Enhanced team collaboration and performance through structured planning, communication, and leadership
• Improved project efficiency with better resource allocation and use of project management tools
• Received recognition for strong stakeholder communication and problem‑solving under pressure

Responsibilities and Achievements

• Supervised daily harvesting operations, ensuring efficiency and productivity
• Managed and coordinated field staff, assigning tasks and monitoring performance
• Ensured quality control of harvested produce, meeting industry and company standards
• Maintained compliance with safety, hygiene, and agricultural regulations
• Oversaw equipment use, maintenance, and storage
• Reported daily progress and production metrics to management
• Trained new staff on harvesting techniques, safety protocols, and best practices
• Consistently met or exceeded daily and seasonal harvest targets
• Improved workforce efficiency through better task allocation and supervision
• Reduced crop waste and improved product quality through effective quality checks
• Recognised for leadership skills and ability to maintain team morale under tight deadlines

Responsibilities and Achievements

• Directed daily store operations to ensure smooth, efficient retail functioning
• Led, coached, and trained sales staff to deliver excellent customer service
• Managed staff scheduling, payroll, and performance evaluations
• Oversaw inventory control, stock replenishment, and merchandising
• Handled customer enquiries, issues, and returns with professionalism
• Ensured compliance with company policies, loss prevention, and safety standards
• Analysed sales performance and implemented strategies to meet targets
• Consistently achieved or exceeded monthly sales and KPI targets
• Improved store performance through staff coaching and process improvements
• Increased customer satisfaction and repeat business with strong service standards
• Reduced shrinkage and improved inventory accuracy through effective controls
• Successfully led the team during peak periods and promotional events

Responsibilities and Achievements

• Led end-to-end IT and software development projects, from initial planning through delivery and deployment
• Defined project scope, goals, deliverables, schedules, and resource requirements to align with business objectives
• Coordinated cross-functional teams including developers, designers, QA, and technical leads to ensure seamless execution
• Managed communication with clients and stakeholders, providing regular status updates and managing expectations
• Monitored project progress, tracked milestones, and mitigated risks to keep projects on schedule and within budget
• Ensured compliance with quality standards, technology requirements, and company processes during delivery
• Delivered multiple software projects on time and within budget, improving client satisfaction and trust
• Enhanced project delivery efficiency by implementing structured planning and tracking tools
• Successfully aligned project outcomes with client requirements, boosting repeat business opportunities
• Reduced scope creep and project delays through proactive risk identification and mitigation
• Improved team collaboration and performance through effective communication and leadership
• Led and delivered IT projects from concept to deployment, coordinating development teams, managing client communication, and ensuring timely, quality delivery

Responsibilities

• Managed end-to-end IT projects from initiation to delivery
• Coordinated developers, engineers, vendors, and stakeholders
• Controlled project scope, timelines, budget, and risks
• Ensured solutions met technical, security, and business requirements

Achievements

• Delivered IT projects on time and within budget
• Improved project efficiency through Agile and structured planning
• Increased stakeholder satisfaction through clear communication
• Led IT projects, managing teams, timelines, and budgets to successful delivery

Responsibilities

• Operated production machinery safely and efficiently to meet output targets
• Followed standard operating procedures (SOPs) and quality guidelines
• Monitored product quality and conducted basic inspections
• Packaged, labelled, and prepared finished goods for dispatch
• Maintained clean and hygienic work areas in line with food safety standards
• Assisted with stock control and material handling as required
• Worked collaboratively with team members to support production flow

Achievements

• Consistently met or exceeded production quotas with minimal errors
• Maintained high quality standards with low defect rates
• Contributed to improved process efficiency through proactive problem solving
• Recognised for reliability, punctuality, and strong teamwork

Responsibilities

• Provided friendly, efficient cashier service at high-traffic event concessions
• Operated POS systems to accurately process sales and handle cash/transactions
• Assisted customers with enquiries, menu options, and event information
• Maintained clean, organized service areas and restocked supplies
• Followed all safety, cash-handling, and food service procedures

Achievements

• Delivered fast service during peak event crowds, reducing wait times
• Recognised for excellent customer service and teamwork
• Consistently balanced register with high accuracy at shift end

Responsibilities

• Led daily restaurant operations to ensure efficient service and high-quality food standards
• Managed, trained, and coached front-line team members to deliver excellent customer service
• Oversaw staff scheduling, shift planning, and labour cost control
• Monitored inventory, placed orders, and ensured stock was maintained
• Handled customer feedback and resolved issues to maintain satisfaction
• Ensured compliance with food safety, hygiene, and workplace health & safety standards
• Analysed sales performance and implemented strategies to meet targets

Achievements

• Improved team performance through training and coaching, resulting in higher service quality
• Consistently met or exceeded sales and profitability targets
• Reduced labour and operational costs while maintaining service standards
• Maintained high customer satisfaction scores and positive feedback
• Successfully led the team during peak periods, achieving efficient service times

Responsibilities and Achievements

• Delivered fast, friendly customer service in a high-volume environment
• Accurately took orders and processed payments using POS systems
• Resolved customer enquiries and issues professionally
• Worked effectively as part of a team during busy shifts
• Maintained high standards of food safety, cleanliness, and hygiene
• Recognised for strong customer service and reliability
• Met service time and sales targets during peak periods

Responsibilities

• Provided excellent customer support across phone, email, and in-store interactions
• Assisted customers with account inquiries, billing, and service issues
• Diagnosed and resolved technical and product/service questions
• Processed orders, upgrades, and plan changes accurately
• Maintained up-to-date product knowledge and followed company policies
• Escalated complex issues to appropriate teams and ensured timely follow-up

Achievements

• Consistently achieved high customer satisfaction and quality scores
• Resolved customer issues efficiently, reducing repeat contacts
• Recognised for strong communication and problem-solving skills
• Exceeded performance targets for call handling and customer retention
• Delivered high-quality support, resolved customer issues, and maintained satisfaction targets