RUGAYA MOHAMMED
Cairo
Summary
Creative and results-oriented Social Media Marketing Specialist with a strong background in developing and executing engaging social media strategies. Skilled in content creation, data analysis, and trend monitoring to optimize campaigns. Passionate about leveraging social media to enhance brand presence and achieve marketing goals.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Call Center
Transcom
05.2024 - Current
- Provided exceptional customer service and support through effective communication.
- Resolved customer inquiries and issues efficiently, ensuring high satisfaction levels.
Fun Team
Zain Sudan
03.2016 - Current
- Collaborated with teams to create marketing materials and promotional content.
- Assisted in planning and executing events to promote brand awareness.
Marketing Specialist
Kofti
08.2022 - 10.2022
- Developed and implemented marketing strategies to increase brand visibility.
- Coordinated promotional activities and events to engage customers.
Social Media Manager
OT
08.2021 - 05.2022
- Managed client accounts, ensuring the delivery of excellent service and support.
- Built and maintained strong relationships with clients to enhance loyalty and repeat business.
Education
Bachelor of Arts - Department of English And Linguistics
University Of Khartoum
Sudan 04.2001 -
Skills
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficient in customer service and relationship management
- Advanced skills in Excel and data analysis
- Ability to work collaboratively in a team environment
- Creative problem-solving skills
Timeline
Call Center
Transcom
05.2024 - Current
Marketing Specialist
Kofti
08.2022 - 10.2022
Social Media Manager
OT
08.2021 - 05.2022
Fun Team
Zain Sudan
03.2016 - Current
Bachelor of Arts - Department of English And Linguistics
University Of Khartoum
04.2001 -
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