RUMAISA HAMAD
DAMMAM,SUDAN
Summary
RESPONSIBILITIES: Employing psychological theories to suggest solutions to problems related to behavior and psychological counseling.
- Designing research and psychological measures that help explain various behavioral phenomena in a scientific way.
Developing positive directions for projects concerned with post-graduate applied psychology.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Ticket seller
Maktwo Travel
sudan
02.2022 - 08.2023
- Assisted customers with queries about event timings and prices to facilitate informed decisions.
- Monitored crowd control during busy periods whilst maintaining a calm and professional demeanour.
- Trained new staff members on ticketing software, improving overall efficiency in sales operations.
- Managed ticket sales for popular theatre shows, resulting in smooth customer transactions.
Book tickets
AL Ostoura Travel and Tourism
sudan
08.2018 - 03.2021
- Ensured accuracy in documentation process making visa applications hassle-free for clients.
- Coordinated transport arrangements efficiently, resulting in seamless journeys for travellers.
- Conducted thorough research on potential travel locations for more informed recommendations to clients.
- Engaged in proactive communication with clients about travel updates or changes.
- Developed comprehensive travel itineraries to meet individual client needs.
Administrative assistant
Number One Travel
sudan
02.2018 - 08.2018
- Collaborated with HR officers during recruitment process to streamline candidate screening.
- Supported accurate record-keeping with proficient data entry skills.
- Submitted timely reports which provided critical updates on various projects.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
Psychotherapist
Tijani Al Mahi Hospital
sudan, sudan
10.2017 - 01.2018
- Applied therapeutic interventions for stress management.
- Collaborated with multidisciplinary teams to provide holistic care.
- Enhanced self-awareness with psychoanalytic techniques.
- Developed individualised treatment plans to promote mental health recovery.
Education
Diploma - APPLIED PSYCHOLOGY
Sudan University Of Science and Technology
01.2015 - 07.2017
Timeline
Ticket seller
Maktwo Travel
02.2022 - 08.2023
Book tickets
AL Ostoura Travel and Tourism
08.2018 - 03.2021
Administrative assistant
Number One Travel
02.2018 - 08.2018
Psychotherapist
Tijani Al Mahi Hospital
10.2017 - 01.2018
Diploma - APPLIED PSYCHOLOGY
Sudan University Of Science and Technology
01.2015 - 07.2017
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