Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Ruphin Jaze

Housekeeping Supervisor
Riyadh,Riyadh
Ruphin Jaze

Summary

Looking for a suitable opportunity to lead a team of housekeeping professionals, where I can explore my skill sets and bring them to effective use for achieving the organizational objectives by providing the clients and customers with professional and efficient services. CAREERSUMMARY I am an adept housekeeping professional with 6 years of industry experience. I have worked with reputed hotels and organizations and provided the best of professional housekeeping services, in order to maintain the surroundings in a clean, hygienic, and attractive manner for pleasant customer experience. Imbibed by experience, my core competencies include: highly skilled in sweeping, dusting, scrubbing, moping, washing, vacuuming and waxing In-depth knowledge of housekeeping equipment and products Familiar with the latest industrial trends Able to understand and follow all safety precautions and work related directions Demonstrated ability to accomplish physically challenging tasks Highly-qualified Housekeeping Supervisor offering 6 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Housekeeping Supervisor position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-qualified Housekeeping Supervisor offering 6 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Overview

5
years of professional experience
24
Certifications
1
Language

Work History

Majlis Grand Mercure Residence Abu Dhabi

Housekeeping Supervisor
01.2018

Job overview

  • Trained and mentored all new personnel to maximize quality of service and performance
  • Increased employee performance through effective supervision and training
  • Increased employee performance through effective supervision and training
  • Restocked room supplies such as facial tissues for personal touch with every job
  • Communicated repair needs to maintenance staff
  • Disposed of trash and recyclables each day to avoid waste buildup

Majlis Grand Mercure Residence Abu Dhabi

Housekeeping Team Leader
10.2016

Job overview

  • DUTIES AND RESPONSIBILITIES
  • Responsible for supervising the work of the on-duty staff
  • Assign duties to the employees
  • Issue cleaning equipment and supplies to the staff for respective duties
  • Confirm with the front office for special guest requests such as flower arrangement in the room, etc
  • Ensure that arrival rooms are made ready on time
  • Make sure that the check-out rooms are cleaned and handed over to the front office on time
  • Update the system with real time status of room occupancy and the cleaning status
  • Ensure that the public areas are regularly cleaned, especially during events or functions
  • Prepare shift closure report
  • Give and take proper handover at the end and beginning of the shift
  • Coordinate with the housekeeping manager for conducting the performance appraisal
  • Analyze the staff performance for developing training plans
  • Train new employees to adapt to the hotel SOPs (Standard Operating Procedures)

Majlis Grand Mercure Residence Abu Dhabi

Housekeeping Senior Supervisor
03.2020 - 01.2020

Job overview

  • Worked with front desk to respond promptly to all guest requests
  • Increased employee performance through effective supervision and training
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Adhered to safety protocols by enforcing proper equipment usage
  • Trained and mentored all new personnel to maximize quality of service and performance
  • Restocked room supplies such as facial tissues for personal touch with every job
  • Completed schedules, shift reports, and other business documentation
  • Evaluated employee performance and developed improvement plans
  • Communicated repair needs to maintenance staff
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
  • Conducted regular room inspections to verify compliance with housekeeping standards
  • Placed orders for housekeeping supplies and guest toiletries
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas
  • Developed and implemented staff recognition programs to motivate and reward employees
  • Trained and mentored new staff on cleaning and safety protocols
  • Evaluated employee performance and recommended promotions, transfers and dismissals
  • Implemented daily, weekly and monthly cleaning routines for staff to follow
  • Conducted regular audits of public spaces and staff work areas to maximize quality control
  • Completed financial tasks by estimating costs and preparing and managing budgets
  • Coordinated with outside vendors to provide supplies and equipment for staff

Majlis Grand Mercure Residence Abu Dhabi
Abu Dhabi

Housekeeping Room Attendant
02.2015 - 10.2016

Job overview

  • Responsible for cleanliness of assigned areas
  • Work in accordance with SOPs (Standard Operating Procedures)
  • Report to shift in charge supervisor
  • Maintain log of daily tasks allocated and completed
  • Responsible for serviceability and periodic maintenance of equipment used
  • Update/inform shift in charge supervisor with the progress of the tasks allocated in order to be updated in the system
  • Clean the check-out rooms and replenish them with the necessary supplies
  • Report lost and found items to the front desk and deposit the same at the security department
  • Inform the shift in charge supervisor about the same

Education

Accor Hotel Academies
Abu Dhabi

Associate of Arts from Training Skills
04.2019 - 04.2019

University Overview

Skills

Good Communication Skillsundefined

Certification

Training skills

Timeline

Housekeeping Senior Supervisor
Majlis Grand Mercure Residence Abu Dhabi
03.2020 - 01.2020
Accor Hotel Academies
Associate of Arts from Training Skills
04.2019 - 04.2019
Housekeeping Supervisor
Majlis Grand Mercure Residence Abu Dhabi
01.2018
Housekeeping Team Leader
Majlis Grand Mercure Residence Abu Dhabi
10.2016
Housekeeping Room Attendant
Majlis Grand Mercure Residence Abu Dhabi
02.2015 - 10.2016
Ruphin JazeHousekeeping Supervisor