Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Ruqaiah Alabdulrahman

Al Khobar - Jeddah

Summary

Accomplished HR professional with extensive expertise in human resources operations, personnel administration, and employee relations. Proficient in recruitment coordination and talent acquisition support, with a strong focus on onboarding and orientation processes. Demonstrates exceptional skills in attendance and leave management, employee records management, and HR documentation. Adept at implementing HR policies and procedures while ensuring compliance with Saudi labour law fundamentals. Skilled in performance management support and payroll coordination, leveraging technical skills in Microsoft Excel, Word, PowerPoint, Outlook, HRIS systems, Canva, Microsoft Teams, and Zoom. Strong communicator with excellent problem-solving abilities and a keen attention to detail. Committed to maintaining confidentiality and professional ethics while fostering teamwork and adaptability within dynamic environments.

Overview

1
1
Certification
7
7
years of professional experience

Work history

HR Operations Specialist

HUULL Professional Maintenance Services
2024.01 - 2026.06
  • Manage employee records and maintain accurate HR documentation.
  • Monitor employee attendance, leave balances, and monthly timesheets.
  • Support recruitment activities, including candidate coordination and onboarding processes.
  • Ensure compliance with company policies and Saudi Labor Law requirements.
  • Prepare HR reports and maintain personnel files with confidentiality.
  • Coordinate with internal departments to support workforce operations.
  • Respond to employee inquiries and provide HR administrative support.
  • Assist in implementing HR policies, procedures, and employee-related initiatives.

Sales Associate

Luxurious Cake
2023.10 - 2024.01
  • Interact with customers professionally and courteously while fulfilling their requests.
  • Maintain quality and hygiene standards in the workplace and for displayed products.
  • Contribute to achieving daily and weekly sales targets.
  • Execute point-of-sale opening and closing procedures and reconcile cash.
  • Communicate effectively with team members to ensure a seamless customer purchasing experience.

Operations Support Specialist

Al Moallim United
2022.10 - 2023.06
  • Receive, sort, and verify merchandise quantities and condition before submitting reports to the responsible department.
  • Focus on improving operational performance rates (Uptime) and ensuring smooth workflow.
  • Process employee fingerprint data and assist in monitoring staff attendance.
  • Participate in promotional and marketing activities within the facility.
  • Reconcile revenues at the end of each shift and adjust accounting discrepancies.

Sales Associate

Apparel
2021.12 - 2022.06
  • Promote products intensively to achieve high sales rates according to established plans.
  • Coordinate and arrange point-of-sale displays attractively to draw customers and enhance shopping experience.
  • Conduct daily inventory and accounting procedures and balance end-of-shift records.
  • Sort incoming merchandise and verify quantities and condition before forwarding to the appropriate department.
  • Contribute to improving overall sales department performance by adhering to policies and procedures.

Sales Specialist

Abdul Mohsen Al Hokair
2019.08 - 2021.06
  • Achieve high sales rates and consistently exceed established sales targets.
  • Build strong customer relationships and convert customer interest into actual sales through accurate consultations.
  • Market and sell tickets for games and events using diverse sales strategies.
  • Utilize digital marketing techniques to attract new customers and increase demand for products and services.
  • Analyze customer needs and present suitable offers to increase sales closing rates.

Education

Diploma - Human Resources Management

Higher Learning Academy
Al Khobar

Skills

  • HR Operations
  • Personnel Administration
  • Employee Relations
  • Recruitment Coordination
  • Talent Acquisition Support
  • Onboarding & Orientation
  • Attendance & Leave Management
  • Employee Records Management
  • HR Documentation
  • HR Policies & Procedures
  • HR Reporting
  • Performance Management Support
  • Payroll Coordination
  • Saudi Labor Law Fundamentals

Technical Skills

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook
  • HRIS Systems
  • Data Entry & Record Management
  • Canva
  • Microsoft Teams
  • Zoom

Soft Skills

  • Communication Skills
  • Problem Solving
  • Time Management
  • Organizational Skills
  • Attention to Detail
  • Teamwork
  • Adaptability
  • Multitasking
  • Critical Thinking
  • Confidentiality & Professional Ethics

Certification

  • Design Thinking | Droob | 2025
  • Event Management Fundamentals | Droob | 2023
  • Labor Culture According to Saudi Labor Law | Droob | 2022
  • Introduction to Human Resources Functions | Droob | 2021
  • English Conversation Skills | Droob | 2021
  • Principles of Financial Accounting – Parts 1, 2, and 3 (General Accounting Framework, Adjusting Entries, Preparing Financial Statements) | Droob | 2020

Languages

English
Upper intermediate
Arabic
Native

Timeline

HR Operations Specialist

HUULL Professional Maintenance Services
2024.01 - 2026.06

Sales Associate

Luxurious Cake
2023.10 - 2024.01

Operations Support Specialist

Al Moallim United
2022.10 - 2023.06

Sales Associate

Apparel
2021.12 - 2022.06

Sales Specialist

Abdul Mohsen Al Hokair
2019.08 - 2021.06

Diploma - Human Resources Management

Higher Learning Academy
Ruqaiah Alabdulrahman