Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

RUQAIYA BIKHORI

Jeddah,KSA

Summary

With extensive experience in strategic HR management, a strong record of enhancing employee engagement and a commitment to optimizing talent acquisition, I aim to contribute to an organization's success by aligning HR initiatives with its goals. My ability to streamline operations and improve retention rates supports a motivated workforce, demonstrating my passion for impactful HR leadership.

Overview

18
18
years of professional experience
1
1
Certification

Work history

HR Shared Services MANAGER

Captain Chef
Jeddah, Saudi Arabia
09.2024 - 03.2025

- Improved employee retention by 15% by enhancing talent acquisition efforts. - Reduced legal risks by 70% while effectively managing the recruitment process. - Increased satisfaction scores by 35% through wellness programs and feedback mechanisms. - Monitored budgets and implemented metrics for cost-effective service delivery. - Supervised employee performance, offering feedback and identifying talent.

HR ADMINISTRATION

IMC International Medical Center Hospital
Jeddah, Saudi Arabia
04.2021 - 08.2023

- Streamlined recruitment and payroll. - Maintained confidentiality and ethics. - Enhanced onboarding for culture and productivity. - Developed strategies to maximize output. - Improved efficiency through team management. - Managed stress while keeping records. - Increased attendance by 30%. - Reviewed HR KPIs regularly.

EXECUTIVE SECRETARY

GNP Hospitals Group
Jeddah, Saudi Arabia
12.2019 - 04.2021

- Managed executive calendars and travel for 95% on-time attendance.

- Improved office communication, boosting efficiency by 20%.

- Coordinated recruitment and maintained records.

- Handled confidential documents and communications.

- Managed supplies, drafted correspondence, and supported meetings.

- Organized events and maintained filing systems.

KINDERGARTEN SUPERVISOR & RECRUITER

Al Ibda'a Private Girls' School
Jeddah, Saudi Arabia
09.2007 - 05.2019

- Managed kindergarten operations with 95% customer satisfaction.

- Developed policies and lesson plans, boosting performance by 25% and engagement by 30%.

- Increased attendance by 20% and reduced behavioral issues by 15% through staff development.

- Handled customer complaints, ensured safety regulations, and fostered a positive work culture.

- Assisted in recruitment, led training, and managed inventory effectively.

Education

MBA - Human Resource Management

King Abdulaziz University
Jeddah, KSA

BA - English Language and Literature

Arab Open University
Jeddah, KSA

Diploma - Healthcare Management and Leadership

Westford University College
Sharjah, UAE

Diploma - Total Quality Management in Healthcare Organizations

Initiative Management Consultancy
Dubai, UAE

Skills

  • Strategic HR Leadership
  • Training & Development
  • Employee Relations & Conflict Resolution
  • Drive Organizational Growth
  • Talent Management & Acquisition
  • HR Policy & Compliance
  • Decision-Making efficiency
  • Innovation and creativity

Certification

  • Six Sigma Green + Black Belt
  • Project Management Professional - PMP
  • Human Resources Management - SHRM
  • Human Resources Analytics
  • Microsoft Power BI
  • Certified Business Professional - CBP

Accomplishments

  • Efficient Talent Acquisition: Reduced time-to-fill positions by 30% via recruitment enhancements.
  • Improved Employee Retention: Increased retention rates by 15% through engagement initiatives.
  • Optimized Recruitment Process: Increased qualified candidates by 25%, reducing hiring costs by 20%.
  • Enhanced Academic Outcomes: Boosted academic performance by 25% with new educational policies.

Languages

English
Advanced
C1
Arabic
Advanced
C1
Urdu
Proficient
C2

Timeline

HR Shared Services MANAGER

Captain Chef
09.2024 - 03.2025

HR ADMINISTRATION

IMC International Medical Center Hospital
04.2021 - 08.2023

EXECUTIVE SECRETARY

GNP Hospitals Group
12.2019 - 04.2021

KINDERGARTEN SUPERVISOR & RECRUITER

Al Ibda'a Private Girls' School
09.2007 - 05.2019

MBA - Human Resource Management

King Abdulaziz University

BA - English Language and Literature

Arab Open University

Diploma - Healthcare Management and Leadership

Westford University College

Diploma - Total Quality Management in Healthcare Organizations

Initiative Management Consultancy
RUQAIYA BIKHORI