Work History
Timeline
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Ruqayyah Al Oraini

Riyadh

Work History

Operations Managment-Supervisor

Ministry Of National Guard Health Affairs
  • Supported business growth through strategic planning and process development.
  • Met customer service standards and expectations consistently by effectively communicating and actively listening.
  • Streamlined company processes and procedures while enhancing customer satisfaction.
  • Made decisions with broad and positive impact on security management operations.

Corporate Communications &Public Relations-manager

OB Investment Company
06.2023 - Current
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Established performance and service goals and held associates accountable for individual performance.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Implemented media campaign aimed at promoting company profile in preparation for IPO.
  • Built and maintained relationships with key clinicians, spokespeople, advocates and opinion leaders.
  • Developed communications strategies to drive forward progress in public relations.

Timeline

Corporate Communications &Public Relations-manager

OB Investment Company
06.2023 - Current

Operations Managment-Supervisor

Ministry Of National Guard Health Affairs

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Ruqayyah Al Oraini