Robert Van Den Bos
Adelaide
Summary
Strong leader and problem-solver with a proven track record in streamlining operations to decrease costs and promote organizational efficiency, across various industries Uses independent decision-making skills and sound judgment to positively impact company success.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
16
16
years of professional experience
Work History
Regional Manager
Adelaide Strata & Community Management
11.2021 - 10.2024
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Lead nation wide process improvement initiatives, piloted proposed changes locally and participated in national business wide systems implementation (MS Dynamics) and process re-structure program.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Body Corporate Manager/General Manager
Best Strata
08.2018 - 11.2021
- Cultivated strong relationships with board members to facilitate effective decision-making processes that prioritized the best interests of the community as a whole.
- Spearheaded initiatives aimed at fostering a sense of community among residents through organized events and activities.
- Oversaw capital improvement projects from conception to completion while remaining within budget constraints and adhering to established timelines.
- Collaborated with legal counsel to protect the interests of the body corporate in cases of litigation or disputes requiring legal intervention.
- Established a positive reputation within the community through transparent communication and prompt resolution of issues.
- Developed detailed budgets to effectively manage financial resources for the body corporate community.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
Real Estate Agent
Century 21/The Property Experts
12.2016 - 06.2018
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Presented purchase offers to sellers for consideration.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Owner/Financial Adviser
RV Financial Partners
05.2011 - 05.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Process Improvement Manager
BHP Billiton
06.2008 - 04.2009
- Designed innovative solutions that addressed both immediate needs and long-term growth objectives while maintaining compliance with industry regulations and standards.
- Led successful Kaizen events, resulting in tangible improvements to key performance metrics.
- Implemented regular reviews of existing procedures, ensuring continued relevance in a rapidly evolving business environment.
- Collaborated with cross-functional teams to develop and implement best practices for process improvement initiatives.
- Monitored progress against established benchmarks, ensuring timely completion of process improvement initiatives.
- Collaborated with IT department on integration of new software and tools, optimizing processes for enhanced efficiency and effectiveness.
- Developed performance metrics that accurately reflected desired outcomes of process improvement initiatives, enabling ongoing monitoring and adjustments as needed.
- Developed comprehensive process maps to provide clarity on current state operations and identify areas for improvement.
- Enhanced process efficiency by identifying bottlenecks and implementing targeted improvements.
- Reduced operational costs with the implementation of Lean Six Sigma methodologies.
- Trained staff on process improvement techniques, fostering a culture of continuous improvement within the organization.
- Championed change management efforts, driving organizational buy-in for newly implemented processes and systems.
- Conducted root cause analyses to pinpoint underlying issues affecting workflow efficiency and effectiveness.
- Managed change among staff to achieve buy-in and cooperation and overcome resistance.
Education
Certificate IV - Property Services, Real Estate
Kaplan Professional
Sydney10-2016
Diploma - Financial Services (Financial Planning)
Kaplan Professional
Sydney, NSW02-2010
Diploma - Superannuation Management
Macquarie University
Sydney, NSW06-1997
Skills
- Operations improvements
- Business and operations analysis
- Change Management
- Process Improvement
- Staff training and development
- Strategic planning
Timeline
Regional Manager
Adelaide Strata & Community Management
11.2021 - 10.2024
Body Corporate Manager/General Manager
Best Strata
08.2018 - 11.2021
Real Estate Agent
Century 21/The Property Experts
12.2016 - 06.2018
Owner/Financial Adviser
RV Financial Partners
05.2011 - 05.2016
Process Improvement Manager
BHP Billiton
06.2008 - 04.2009
Certificate IV - Property Services, Real Estate
Kaplan Professional
Diploma - Financial Services (Financial Planning)
Kaplan Professional
Diploma - Superannuation Management
Macquarie University
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