Ryan Alexander
PORT NOARLUNGA SOUTH
Summary
Business owner and sole trader at Midcoast Mechanical Services. Skilled Motor Mechanic with a proven track record, enhancing vehicle safety and reliability through expert engine repair and comprehensive vehicle inspections. Demonstrated ability to increase customer satisfaction by employing advanced diagnostic skills and effective communication, showcasing a blend of technical proficiency and customer service excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Motor Mechanic
Midcoast Mechanical Services
09.2017 - Current
- Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
- Troubleshot complex automotive issues, applying systematic approaches to identify root causes and implement solutions.
- Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
- Increased customer satisfaction by providing timely and efficient maintenance services for various car models.
- Maintained accurate records of repair work completed, facilitating effective communication between staff members and clients regarding vehicle status updates.
- Provided comprehensive evaluations of used vehicles for potential buyers, offering expert advice on purchase decisions.
- Educated customers on proper vehicle care, empowering them to take preventative measures against future issues.
- Assisted in training new employees by sharing expertise gained through years of experience in the field of motor mechanics.
- Conducted pre-purchase inspections on behalf of clients to determine fair value propositions based on the vehicle''s condition.
- Designed and created custom tools and tooling solutions for specific uses, tasks or projects.
Vacuum Truck Operator
Vac Group
09.2013 - 09.2017
- Maximized productivity by accurately completing required paperwork, including timesheets, service reports, and incident logs.
- Resolved client issues through timely communication and professional conduct during service calls.
- Prevented accidents through strict adherence to safety protocols while operating heavy machinery on job sites.
- Improved company reputation by providing exceptional customer service during all interactions with clients.
- Assisted in training new hires, sharing expertise to improve overall team performance.
- Maintained company equipment inventory, ensuring sufficient supplies were available for each project''s completion without delays.
- Completed projects within deadlines through effective time management and attention to detail.
- Collaborated with team members to complete complex jobs, promoting a positive work environment.
- Enhanced workplace safety by performing regular maintenance checks on the vacuum truck.
- Contributed to increased clientele by maintaining a clean driving record and representing the company professionally while on the road.
- Ensured operational readiness of vacuum trucks before deployment, conducting thorough pre-trip inspections.
- Protected natural resources by adhering to environmental guidelines when handling waste materials at disposal facilities.
- Adapted to various job site conditions, ensuring safe and efficient operation of the vacuum truck in diverse settings.
- Ensured compliance with environmental regulations by properly disposing of waste materials collected from job sites.
- Reduced downtime by promptly addressing mechanical issues and scheduling repairs as necessary.
- Increased job efficiency by operating vacuum truck equipment safely and effectively.
- Increased customer satisfaction by carefully listening to client needs and adjusting services accordingly.
- Provided support during emergency response situations, utilizing vacuum trucks to assist in hazardous material cleanup efforts.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
Motor Mechanic
Midcoast Mechanical Services
09.2010 - 09.2013
Security Installation Technician
Crossroads Systems
01.2008 - 09.2010
- Maintained up-to-date knowledge of industry trends and technological advancements, ensuring the highest quality of service for clients.
- Ensured timely completion of projects by coordinating effectively with other tradespeople involved in construction or renovation projects.
- Streamlined installation processes by creating detailed work plans and schedules for each project, resulting in reduced downtime for clients.
- Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
- Improved system functionality by updating software and firmware regularly.
- Increased client retention rates through exceptional customer service and prompt attention to concerns or issues that arose.
- Mitigated risks associated with unauthorized access through the installation of high-quality security devices, providing clients with peace of mind.
- Enhanced security system performance by troubleshooting and repairing faulty equipment.
- Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
- Provided training sessions for new technicians, sharing best practices and promoting a culture of continuous improvement within the team.
- Maximized system reliability by performing thorough testing after each installation.
- Developed strong relationships with clients, fostering trust and loyalty through consistent communication and reliable service delivery.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Responded to maintenance calls and troubleshot devices.
- Fully installed fire alarms and various security devices.
- Tested all newly installed fire alarms.
- Assisted with electrical installations of lighting and smoke detectors.
Motor Mechanic
Midcoast Mechanical Services
01.2001 - 01.2008
Education
Year 10 -
Seaford 6-12 School
Seaford, SASkills
- Engine repair
- Vehicle inspections
- Battery Replacement
- Automatic Transmission
- Brake System Maintenance
- Exhaust system repair
- Suspension Systems
- Computerized Diagnostics
- Manual Transmission
- Steering System Repair
- Air Conditioning Service
- Electrical Systems
- Diesel Engine Repair
- Automotive Troubleshooting
- Fuel System Service
- Drive Train Repair
Certification
Certificate 4 in Motor Mechanical Repairs
Certificate 3 in Security Alarm System and Installation
Heavy Rigid Truck Licence
Additional Information
Happily married for 7 years
Father of 2 energetic beautiful boys
Maverick - 5yo, and Percy - 1.5yo
Timeline
Motor Mechanic
Midcoast Mechanical Services
09.2017 - Current
Vacuum Truck Operator
Vac Group
09.2013 - 09.2017
Motor Mechanic
Midcoast Mechanical Services
09.2010 - 09.2013
Security Installation Technician
Crossroads Systems
01.2008 - 09.2010
Motor Mechanic
Midcoast Mechanical Services
01.2001 - 01.2008
Year 10 -
Seaford 6-12 School
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