Ryan Mendoza
Riyadh
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
19
19
years of professional experience
Work History
QA/QC Shift Leader
Al Sharq Plastic Industries Company Ltd.
01.2019 - Current
- Quality Assurance and Quality Control Department In-Charge.
- Lead the QA/QC team in daily quality control activities and ensures the compliance to the quality procedures and practices.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Perform inspection and testing of all incoming materials, in process materials i.e. extrusion (blown film, injection moulding, blow moulding, cast film), plastic printing (silk screen, flexogravure), poly bag making (poultry, egg, bakery, shopping, garbage, diaper/ tissue, and other poly bags), and re-inspection of finished goods.
- Trained new employees and delegated daily tasks and responsibilities.
- Perform analysis of new materials and products for trial and development.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Conducted performance reviews and provided staff with feedback and guidance.
- Perform Supplier Quality Audits.
- Lead the External/Third Party Audits activities.
- Perform Internal Quality, Safety and Environment, and Food Safety audits with compliance to ISO 9001, ISO 22000, ISO 45001 and ISO14001 standard requirements.
- Support in the customer related services and complaints investigation and resolution.
- Perform process Internal Quality Audits to identify gaps and its root causes, formulation and implementation of corrective and preventative actions.
- Assist the management team with input on continuous improvement activities.
- Assist in carrying out risk and impact assessments for activities, where/when required
- Support technical staff and management in the creation and documentation of new procedures and work instructions.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Quality Assurance Supervisor
Obeikan Film and Flexible Packaging
02.2012 - 10.2018
- Supervise the maintenance and development of the management systems to meet the requirements of ISO 9001 (QMS), OHSAS 18001 (OH&S), ISO 22000 (FSMS) and BRC/IoP (FSMS) standard requirements.
- Support Management Representative during internal/external audits, where/when required
- Carry out the internal audits to the QMS / IMS standard requirements.
- Perform external supplier audits.
- Support in the implementation of corrective and preventative methods and identifying nonconformance
- Assist the management team with input on continuous improvement activities
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Assist in carrying out risk assessments for activities, where/when required
- Conducted risk assessments for proposed changes in processes or materials to evaluate potential impact on product quality and ensure smooth implementation.
- Liaise with technical staff and management in the creation of new procedures and work instructions
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Record minutes and distribute / communicate highlights and actions of Food Safety and Quality Meetings
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Support in developing and implementing Management System (IMS) of the Company
- Handle the implementation of pest control program.
Quality Assurance Supervisor
Obeikan Paper Industries Company
11.2011 - 02.2012
- Handles Customer Complaint Handling Process (acceptance, investigation, evaluation and testing, communicating with the sales personnel)
- Prepares updates related to customer complaints, requests, and feedbacks
- Performs analysis of data related to customer complaints
- Facilitates evaluation and testing of samples from customer
- Document, record and maintain all related processes and records related to customer
- Conduct IMS Internal audit according to ISO 9001, ISO 14001, and OHSAS 18001:2007 standards.
Quality Assurance Engineer
San Miguel Yamamura Packaging Corporation
05.2007 - 09.2010
- Support the Technical Services Department in the overall implementation of customer focus programs
- Support the Quality Assurance Head in the overall implementation of section duties and responsibilities, policies, and guidelines
- Supervises a team of Quality Assurance Technicians in the implementation of quality plans for in-process materials and finished goods
- Assists in customer related activities and functions including conduct of customer visits and technical meetings, measurement of customer satisfaction level, handling of customer issues and concerns, and coordination on providing customer requests and assistance
- Prepares department’s weekly and monthly reports and highlights
- Performs reporting of results of evaluations, testing and visits
- Formulate conclusions and suggest actions if necessary
- Support / assist in the testing and development of new products
- Support and assist the department in identifying root causes of the occurring problem (in production line during process operation and during plant assessment / audit) and in the formulation of corrections and corrective actions
- Include other special developmental assignments: Special plant-level assignments include: conducting Internal Quality Audits, coordination of activities related to document and records control management (such as maintaining, revisions and updating, disposal), monitoring calibration status of QA instruments
- Special plant level assignments – member Work Improvement Team (TSD), QA Department, calibration coordinator
- Special corporate/division-level assignments include: conduct assessment in other San Miguel Packaging facilities as part of the division’s Quality Packaging Assessment program according to ISO 9001 standards (2008 – 2010).
Quality Assurance Technician
San Miguel Yamamura Packaging Corporation
07.2006 - 05.2007
- Conversion Process: Ensure that the in-process products and finished goods comply with the set customer standards through periodic testing and lot sampling
- Conducts check of physical appearance for physical defect, dimensional parameters, and performance tests such as air-water leak test and torque test of in-process and finished goods
- Conduct set up of one –head capping / sealing machine used during performance test
- Prepare Certificate of Inspection of finished goods prior to delivery
- Perform evaluation of held in-process and finished goods
- Lithography Process: Ensure that the all lithographed metal sheets are properly printed and comply with the set standards
- Conduct visual inspection of lithographed / printed metal sheets including the appearance, registration, color, design and text, and size of the sheets
- Perform in-line monitoring and testing during printing of metal sheets
- Check parameters needed during lithography process such as the machine speed, coating viscosity and dry film weight, color of printing inks and coatings, and processing temperatures
- Conduct fabrication or performance testing of lithographed or printed sheets.
Quality Control Assistant
Portion Fillers, Inc.
01.2005 - 12.2005
- Conduct quality check of finished goods’ release parameters such as physical/visual check, leak test, net content, coding, and overall appearance
- Evaluate the results of periodic sampling and advised operators for corrective adjustments as necessary
- Conduct physical and sensory analysis of raw materials
- Tabulate the results of test of analytical performance then submit periodically to Nestle, through SAP system
- Prepare finish products samples for organoleptic and sensory evaluation of Nestle
- Conduct visual and dimensional inspection of laminates or packaging materials
- Assist in updating QMS and related documents and support the implementation of all the policies, hygiene and sanitation, environment and safety programs.
Education
Bachelor of Science in Chemical Engineering -
Batangas State University
Batangas City, Batangas04.2004
Skills
- Knowledge in computer software office applications such as Microsoft Word, Microsoft Excel and Microsoft Power Point Can able to use (limited application) SAP system, BAAN application and Q-Pulse system
- Problem-Solving
- Safety processes and procedures
- Shift Scheduling
- Quality Inspections
- Staff Training and Development
- Driving
- Audit reporting
- Goal Setting and Tracking
- Quality control / assurance
Personal Information
- Age: 39
- Height: 160 cm
- Date of Birth: 01/19/83
- Gender: Male
- Nationality: Filipino
- Marital Status: Married
- Religion: Roman Catholic
Email Address
rmendoza.smpsi124@gmail.com
Training
- ISO 31000 – Risk Management Essentials (March 2018)
- Safety PKE Training (December 2017)
- ISO 9001:2015 QMS Essentials (May 2017)
- OHSAS 18001 Essentials (February 2017)
- Accident Risk Reduction Management (January 2017)
- Basic Problem Solving / Root Cause Analysis (December 2016)
- ISO 22000 FSMS Internal Auditor (August 2016)
- BRC-IoP Global Standards for Packaging and Packaging Materials (March 2016)
- ISO 22000:2005 Food Safety Management Essentials (Feb 2015)
- HACCP Management for Food Manufacturing Level 4 Award (14 – 18 July 2013)
- Foundation Level HACCP in Food Manufacturing (19 June 2013)
- Problem Solving and Root Cause Analysis Training
- Integrated Management System Audit Training (June 30, 2012 & April 30, 2013)
- Good Manufacturing Practices Training (May 20, 2012)
- Industrial Calibration Seminar (August 24-25, 2007)
Secondary Education
San Luis Academy, Calumpang, San Luis, Batangas, 1999
Disclaimer
I hereby certify that the information appeared herein are true and correct to the best of my knowledge and belief.
Timeline
QA/QC Shift Leader
Al Sharq Plastic Industries Company Ltd.
01.2019 - Current
Quality Assurance Supervisor
Obeikan Film and Flexible Packaging
02.2012 - 10.2018
Quality Assurance Supervisor
Obeikan Paper Industries Company
11.2011 - 02.2012
Quality Assurance Engineer
San Miguel Yamamura Packaging Corporation
05.2007 - 09.2010
Quality Assurance Technician
San Miguel Yamamura Packaging Corporation
07.2006 - 05.2007
Quality Control Assistant
Portion Fillers, Inc.
01.2005 - 12.2005
Bachelor of Science in Chemical Engineering -
Batangas State University
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