Ryan Razavi
Paradise
Summary
Dynamic professional with a proven track record at Apple, enhancing productivity and customer satisfaction through innovation management and exceptional communication. Skilled in software installation and client relationship building, I've streamlined processes and solved complex problems, significantly contributing to team success and operational efficiency.
Overview
3
3
years of professional experience
Work History
Genius Admin
Apple
07.2024 - Current
- Contributed to company growth by identifying areas of improvement within administrative processes, resulting in increased productivity levels.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Enhanced office productivity by streamlining administrative processes and implementing time-saving solutions.
- Improved workflow efficiency by reorganising physical and digital filing systems for easy access and retrieval.
- Facilitated seamless communication across departments by maintaining open lines of communication and implementing collaborative platforms.
Specialist
Apple
06.2022 - 07.2024
- Optimised customer experience by delivering superior services and effectively troubleshooting issues.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Educated staff on organisational mission and goals to help employees achieve success.
Sales Assistant
Sunglass Hut
09.2021 - 02.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Executed visual merchandising strategies to attract customers and drive sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Processed transactions accurately while maintaining a high level of customer service.
Education
Bachelor (Honours) - Civil Engineering
University of South Australia
Adelaide, SA05-2025
High School Diploma -
Unley Highschool
Adelaide, SA11-2017
Skills
- AutoCAD
- Project management
- Construction management
- Construction site management
- Attention to detail
- Quality control
- Microsoft Office Suite
- Concrete design
- Building code compliance
- Structural analysis
- Soil mechanics
- Steel design
- Geotechnical engineering
- Transportation engineering
- BIM modelling
- Stormwater management
- Traffic engineering
- Retaining wall design
- Load calculation
Languages
Persian
Native or Bilingual
Timeline
Genius Admin
Apple
07.2024 - Current
Specialist
Apple
06.2022 - 07.2024
Sales Assistant
Sunglass Hut
09.2021 - 02.2022
Bachelor (Honours) - Civil Engineering
University of South Australia
High School Diploma -
Unley Highschool
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